If you're looking for an off-the-grid experience with unreliable Wi-Fi, no TV (!), and staff who speak little to no English, this might be the place for you. Otherwise, prepare for a frustrating and uncomfortable stay.
First, the location is extremely remote. It’s in the middle of nowhere—nothing is reachable by foot, and using a taxi service is nearly impossible, as most drivers refuse to go to such a deserted area.
Upon arrival, the welcome was cold and impersonal. No tour, no explanation, no welcoming tea—just a quick exchange of passports and keys. We were shown to our rooms, which did include the very mini fridge we requested, We were told the pool closes at 7:30 PM and that dinner must be ordered by 11 AM. We had already ordered chicken tagine for five.
Unfortunately, the air conditioning in one room was weak and leaking, and despite reporting it, nothing was done. With 43°C outside, a baby, and three children, this was unacceptable.
Dinner was a major disappointment: dry tagine served with only bread, poorly presented, and the most expensive (and least enjoyable) meal of our trip. We paid €50 for five tagines and left the table in silence.
The next morning, I woke up feeling extremely ill, with stomach pain and frequent trips to the bathroom. When my husband mentioned this at breakfast, the response was dismissive—no concern, no help, just a denial that their food could be the cause. We stopped eating there. Thankfully, a kind young staff member named Edrissa, who spoke basic English, helped us out. He gave us the contact for a restaurant, Wanina, which delivered delicious and affordable food. He even provided cutlery and plates—truly the highlight of the service.
A few tips: bring your own water and snacks, prices are high. Dont count on the wifi for your kids entertainment, its just way to slow. This next to the fact that you also have no TV makes it hard for (teenage) kids.