Hôtel Serena

The breakfast room. The staff. The good quality WiFi. And the price.

Not easily accessible for a disabled person. No restaurant, so you have to dine out.

Central V pleasant staff

Nothing

Convenient location, clean, spacious bed.

My room was too close to reception, so I could hear every time someone rang the doorbell or talked loud in reception.

A little unusual here, in that I didn’t actually stay although I had a booking, but the receptionist was terribly understanding. The bus from Tana -25 hours- took 7 hours longer than the guidebook said, so instead of arriving at Hotel Serena at 2am, it was after 9am. I hoped to stay a night anyway, but there would be no rooms free. The receptionist kindly let me use wi-fi and phoned other hotels until one was found for me. After a largely sleepless tough journey, that kind of help is much appreciated. And not being charged for the booking is very decent of them, so it would be good to let others know this is a caring place.

central location

door keys were not working