Mitengo House

Hotel was nice - staff were great and food was brilliant

Room was not as clean as I would have expected - lots of cobwebs (spiders in the bedroom and shower). Seems like the room is not thoroughly cleaned.

Exceptional Stay in a Stunning Location! The location is fantastic—convenient and beautiful, making it the perfect base to explore the area. The bar staff and cleaning team were incredibly friendly and attentive. A special shout-out to the two ladies at reception who made check-in smooth and effortless with their warm hospitality. The room was stunning, spacious and thoughtfully designed, and the bathroom was absolutely gorgeous—a perfect touch of luxury. Every morning started off right with the amazing breakfast spread. The variety was impressive, catering to different tastes and preferences.

Upon arrival, I encountered a very unprofessional and discourteous reception experience from the gentleman at the front desk. Despite being quoted a specific rate prior to check-in, I was charged an additional US$58, which was explained the they charge their own rate of exchange and not that of Bookings.com. Out of the six hotels I stayed in across Africa, this was the only establishment that altered the rate upon arrival. And he was most adamant that this is the way it is and he will have to call management to alter - which confirmed my annoyance of waiting and wasting my time, after traveling and being tired and frustrated. If you can alter it SIR you should not be charging a different rate on Bookings.com this is setting false expectations for customers. Moreover, I was not informed in advance that the lodge operates on solar power, which meant there was no access to plug/socket electricity in the mornings and sometimes in the early evenings—a major inconvenience. The Wi-Fi connection was extremely unreliable, making it challenging to work or stay connected during the day. Overall, while the property itself was beautiful and might even have potential, the lack of transparency and poor service left a negative impression. I hope management addresses these issues to improve future guest experiences.

Lovely and quiet. I slept really well and dinner was great.

I had a great time, came to unwind after a two weeks of hiking around the country. The rooms were great, well equipped and well designed, and the shower was absolutely fantastic! Staff were also very nice and pleasant

Breakfast, was a little too small and disappointing though there were plenty of different options to choose from. Also I do think their exchange rate is abit unfair if you pay by card, advise to pay in cash.