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8.6 / 10 Guest Rating

Hotel La Joya Isla Mujeres

Secc. F Mz 43 L20 Carretera Garrafon Fracc Mar Turquesa, Isla Mujeres, mx

Hotel La Joya Isla Mujeres - main view

About the Property

Waterfront Property in Isla Mujeres
This stunning property in Isla Mujeres offers a serene escape in the Mexican Caribbean. Hotel La Joya Isla Mujeres boasts an outdoor pool, barbecue facilities, and rooms with complimentary Wi-Fi.

Comfortable Rooms with Views
Each room at Hotel La Joya Isla Mujeres is equipped with a private bathroom, seating area, and some even offer breathtaking sea views and a private terrace. Guests can also enjoy the convenience of a refrigerator and a complimentary continental breakfast during their stay.

Relaxation and Adventure
Guests can unwind in hammocks, explore the underwater world through snorkeling, or take advantage of the complimentary kayaks. Located near the Garrafon natural reef park, the hotel provides information on diving tours and island excursions.

Ready to experience paradise? Book your stay at Hotel La Joya Isla Mujeres now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent553 verified reviews
AI Summary

Guests highly rate the charming location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service9.1
Location9.1
Room Quality8.1
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.7

Select topics to read reviews

K
KarindeDE
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
A
AndreacaCA
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

9.0

La vue sur la mer est fantastique La chambre était spacieuse, avec un grand balcon ainsi qu’une grande fenestration La piscine est bien apprécié

Pas de plage Pour aller se promener un véhicule est indispensable

Helpful?
M
Margaret AnncaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 14, 2026

"Incredible staff. Friendly and very helpful. Loved the location!"

10.0

Loved the location. Went snorkeling from the beach. Rooms were clean and spacious

Helpful?
S
SorchaieIE
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0
Helpful?
V
VictoriagbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0

Beautiful boutique hotel. Lovely setting.

Helpful?
M
MujodeDE
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

9.0
Helpful?
S
SharonusUS
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

10.0
Helpful?
G
GabyuyUY
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Lugar espectacular"

10.0

Nos gustó todo, la atención del personal, la limpieza, la cama extragrande (que nos gustaría saber cuánto mide ya que nos olvidamos de hacerlo), las almohadas para elegir la que mejor se adapte a uno, las vistas desde la habitación y desde la terraza común. En especial, la posibilidad de hacer snorkel bajando las escaleras que dan al mar directamente. El desayuno rico y típico, el almuerzo muy bueno y a buen precio. Excelente lugar.

Como sugerencia, le agregaría la posibilidad de tener en la habitación una jarra eléctrica, para quienes tomamos té o mate nos complica no contar con agua caliente. El primer día a las 20 horas fui a pedir a recepción una tasa de agua caliente (ya que siempre ando con tés) y el recepcionista me envió a un restaurante que está a dos cuadras a pedirla. Como insistí que no podía ser que no contaran ni siquiera con un microondas para calentar agua y que yo tenía el té y el agua, al final envió a un señor muy amable a que me calentara el agua en una tasa en la cocina. Lo que les agradezco.

Helpful?
M
maryusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

9.0

lovely room, nice enough breakfast, nice pool area

beach access

Helpful?
S
ShunnygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"Highly recommend!"

9.0

The location, the area around the pool, beach loungers facing the ocean, the access to the beach (rocky) where you can snorkel and there are swings there you can sit on. The room was also nice with a large balcony facing the ocean/sunset. I also had a massage there (they call in a masseuse to come there) and it’s done by the pool area and she was so good. Snorkelling gear can be rented. There are options to eat around there as well and getting a taxi into the north is easy and is 150 MXN

The coffee could be improved in flavour and be served hotter. The breakfast could also be improved as sometimes it sits there for a while and the eggs can be a bit greasy and the toast hard. TV is a bit old with only a few channels. Other than that it was amazing

Helpful?
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