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7.1 / 10 Guest Rating

ESM Hotel

81 Persiaran Camelia 4, Tanah Rata, my

ESM Hotel - main view

About the Property

Family Rooms: Perfect for accommodating your entire family comfortably.

Convenient Amenities: All rooms equipped with a desk and kettle for your convenience.

Multilingual Staff: Feel at ease with our 24-hour front desk staff fluent in English, Hindi, Malay, and Tamil.

Book your stay at ESM Hotel in Tanah Rata for a hassle-free getaway!

Facilities & Amenities

Non-smoking rooms
24-hour front desk
Family rooms
Airport shuttle
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Contactless check-in/check-out
Guest room sealed after cleaning

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.1
Very Good225 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious room.

Categories

Cleanliness5.0
Service8.5
Location8.5
Room Quality7.0
Amenities6.0
Value for Money7.9
Food and Beverage7.0
Overall Experience7.0

Select topics to read reviews

S
ShafiqmyMY
Verified booking
family with young children
Standard Room
Stayed in Nov 25, 2024

"Very good"

8.0

Location is very good, nearby n walkable to many place.

Limited parking. Need buy coupon with nearby agent

Helpful?
H
Harry1835myMY
Verified booking
solo traveller
Standard Room
Stayed in Nov 20, 2024

"Good"

7.0
Helpful?
M
MuhammadmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Oct 30, 2024

"Very good"

8.0
Helpful?
M
MohdmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Oct 26, 2024

"Exceptional"

10.0
Helpful?
M
MartinaauAU
Verified booking
young couple
Standard Room
Stayed in Oct 22, 2024

"Perfect location. Clean."

7.0

Perfect location. Clean. Comfortable bed. Good deal for the money we paid. Cold/hot water dispenser.

We had to use the stairs, no lift. The room we booked was really tiny: no windows, no space for even a chair. No AC, just a ventilation system really noisy. Overall was OK.

Helpful?
B
BarrymyMY
Verified booking
group
Standard Room
Stayed in Oct 19, 2024

"Small room but fine for a short stay"

7.0

Clean and comfortable, and good value for money

There were never any staff at the desk to help with check in or check out so we just had to WhatsApp them. Our room was very small but it was fine as we only stayed 1 night. One of our towels was stained

Helpful?
A
AshwinmyMY
Verified booking
young couple
Standard Room
Stayed in Oct 17, 2024

"Exceptional"

10.0
Helpful?
C
CahayamyMY
Verified booking
young couple
Standard Room
Stayed in Oct 14, 2024

"Good price for those who are on a tight budget. Don't expect much."

8.0

I booked double room with shared bathroom for just RM31+, what a deal! It was as expected but good enough for us on a tight budget. Room was decently clean and comfortable enough for two people. Bathroom was well cleaned. Hotel near to foodcourt and shoplots. Limited parking.

Staff was not there the entire time. When it was time to checkout there was no one at the counter. Room has only one bed and a small stool, no tv no water heater but there is water filter machine outside the room, can get cold n hot water there.

Helpful?
N
NorshamsidamyMY
Verified booking
young couple
Standard Room
Stayed in Oct 8, 2024

"Passable"

5.0
Helpful?
M
MuhamadmyMY
Verified booking
young couple
Standard Room
Stayed in Oct 8, 2024

"Poor"

3.0
Helpful?