Hotel Alcampo

Perfect place to relax!

The location relative to the airport is great

El trato super bien. Especialmente de un señor de nombre Jaime del turno de la noche. Super atento y respetuoso. Hizo la estancia muy agradable

Los sensores de la luz en el cuarto. Molestaban después de sierto tiempo. Entiendo que por lo regular rentan esas habitaciones por una cuantas horas pero como pareja, rentamos por varios dias y en la noche con cualquier movimiento encendía la luz..

Close to airport

They don’t have free ice

La hospitalidad

El wifi no funciona

We booked and thoughts we were in the hotel but we were in a drive up motel

Not clean and WiFi didn’t work and a condom left in the room

The check in was perplexing. We were the only ones in the lobby checking in.They ignored us until I finally said something and then they couldn't find our reservation. It felt like we were imposing on them. After getting our room we tried to get on Wifi as it's our only way of communicating. The front desk said it had been broke for 2 days and who knew when it would be repaired. The wifi being out of service was probably unavoidable. Not telling us until after check-in was unexceptable.. The airconditioner in the room leaked water on the floor. The hotel is right off the freeway. They advertised sound proof windows. Not so much! They advertise themselves as an airport hote, but it's at least a 25 minute drive, more when traffic is heavy. When we booked, they said they had an airport shuttle. They do... but it costs. Which was never previously mentioned. Just fyi...The hotel is in a heavy use Industrial area. They advised us not to walk in the area at night. It was not a good experience! We checked out at 4am, 5 hours earlier than I anticipated. We wanted out! Ron Harper

See above!

Staff tried to be accomodating.

Supposed "good breakfast included" was cold toast, small plate of fruit and coffee.