Ramada by Wyndham Lahore Gulberg II

The location was great, restaurants/food and shopping were close by

Very disappointing check-in experience. I booked through Booking.com⁠ and complied with the stated requirement to provide identification by presenting my valid UK passport. To my surprise, this was deemed insufficient, and I was asked for additional documents that were never disclosed during the booking process. It is unacceptable to introduce requirements at reception that are not clearly stated when guests make their reservation. I was kept waiting for around 20 minutes while staff enforced what appeared to be an undocumented policy and even questioned my immigration status despite my valid passport. Had these requirements been clearly advertised beforehand, I could have come prepared. Instead, what should have been a simple check-in became a stressful and frustrating experience on my husband’s birthday. Hotels have every right to request documentation, but they also have a responsibility to communicate those requirements transparently before guests arrive. Also rooms need an upgrade

All good.

Wonderfull experience such a great place to stay

Nothing

The best thing is the staff behaviour plus breakfast was full of options, the rooms were spacious everything is neat and clean