Assaraya Palace Hotel

We had a room with a really great view!! The room was spacious and the owner was super friendly and welcoming. The room was well equipped also with a fridge, a kettle and some cups and plates. We could use the AC to heat up the room in the evening which was nice.

Excellent Room condition, staff was very helpful and friendly. Our day guide Dana was very helpful and informative. Day was well spent with her in Bethlehem. She has taken us to Church of Nativity, Milk Grotto, and local shops. Ede the owner was very friendly and helped to arrange our trips.

We have booked for breakfast as well. It would be nice to have different variety for breakfast. Having same breakfast daily was bit boring.

Nothing

Staff were unhelpful, almost verging on being rude. Wrong information given about the trains to the airport. None of the staff smiled, or looked at me when talking. They were either starting at the computer or their mobile phones. The impression they gave was,"oh well now that you are here we will deal with you but you are interfering with our important work".

good location, the bed sheets were clean

very disappointed from the room, it’s 360° different from the pictures, no LED as the pictures, old door (easy to break) , old and small bathroom and shower with disgusting green and black marks, whats make me angry is the difference between the room I ordered and the room I received