Casa 33 Hatyai

Friendly and helpful staff who made us feel welcomed. They rushed out to help us with our luggage after seeing our taxi arrived at the hotel from the airport. Truly excellent service. Thank you!

Nothing. All good!

Beatiful, clean, serene, have cafe connected to the hotel

Limited parking, no lift as it only 2 floors and most rooms at the first floor,(but don’t worry, they will help you pickup your bag), far from main attraction

.

Hidden Charges! They did not inform us that we would need to pay if we dirtied the towels or the bed sheets. I have stayed at many hotels, and this is the first time a hotel has asked guests to pay for laundry or deep cleaning of the bedsheets. This should be the hotel’s responsibility. And that’s not all — we also had to pay for the covers and towels because there was some dirt left on them! I really hate this kind of treatment. After checkout, the staff asked us to stay while they checked the room. They inspected all the towels, bedsheets, and pillow covers, and if there was any dirt on any item, they made us pay for it. Originally, the staff asked us to pay 1,400 baht, but after arguing for 10 minutes, we ended up paying 600 baht. I am REALLY DISAPPOINTED with this hotel!! Please do not stay here. They did not mention that there would be additional charges!

I love eveytging about this hotel

Nothing