My Happy Place West Avenue Suites

I was not expecting much when we book this hotel but I really enjoyed our stay because beds are comfortable, water heater is controlled at tolerable temperature (no fear that my kids might scald themselves if left unattended inside the shower) and continental breakfast was huge serving. They allow fast food delivery even they have restaurant and cafe on site. A lot of nearby restaurant, very accessible to mall (Trinoma and SM North), Ace Water Spa and Wensha.

-They did not served our food in a timely manner and order is incomplete despite many followups -Fumes from cooking during bfast at the pengjouse will stick with your clothes -They did not cleaned our room even if we handed over the card in the reception before we left. Then when we came back and learned they didnt clean our room. We called them and no one still came. The room is nice. Somehow reminds me of our Condo unit in Avida. We stayed here for 2 days in preparation before going to my cousin's wedding. Thy had free breakfast at the penthouse. But good thing we didn't shower yet in the morning. Because the fumes from the cooking are all over the place. When we left I still smell the fumes in my clothes. Me and my tita availed the bangus bfast meal. They only gave 1 order and they didnt include the egg and no vinegar served. Even my pineaple juice didn't come. We had to follow up three times before they served the juice, the missing egg and the other bangus order. It's like they were not paying attention to needs of customers when in fact there were like only around 10 people in the penthouse. In short Room and Food is good but their employees are incompetent providing service. Will never come back here again because of that reason.

Contemporary, decent, all-the-basic accomodation plus a secured parking (if you're lucky!) The only downside was the upfront deposit of P1500 & the miscommunication of the front desk & kitchen on where the venue of the breakfast would be!

We were not able to use the towels provided as they were dirty. The bathroom was dirty. It felt unsafe. The staff were not very professional. We had to take our own bags to the room from the lobby. We won't book this again.

Had to do some work over the weekend and thought about checking in at a nearby hotel. Their hotel rooms are spacious, good wifi connection, cones with basic amenities. Their bfast is good, and i loved their longganisa. Starbucks and ramen cool is just across the street and nearby malls are just about 5mins Drive away. Jeepneys are also available. Id say the stay was okay, though the staff needs more training. The place is promising if well managed and marketed.

This property is in a good location, just 15-min walk from SM North. It's very easy to hail a cab or a jeep. The beds are great, comfortable and makes you rest at night. If lucky, you may get a beautiful view of Quezon City and Manila from your window. The rooms do not come with breakfast, however there is a cafe at ground level and they serve breakfast. Housekeeping though needs training especially in doing the toilet and bath. The hotel for some reason do not keep a rubbish bin in the room, except a small one in the toilet which makes it quite inconvenient because you would have to go out of your room and throw your rubbish in the bin near the lift. Don't forget to pay a visit to their penthouse cafe, the view is terrific!

There are lots cockroaches in the hotel. Garbages are everywhere at the corridor. The basement parking smells so bad. The noise from the corridor can be heard inside the room. Restaurant service are very slow. We booked for two nights and requested to clean up the room when we went out for dinner. And when we get back. The room looks clean but they forgot to throw the garbages from our room, no bathroom mat,no water bottle refill. And i have to chase a cockroach to kill it. We tried to book for a massage but theres only one massuer. We waited for a call if there are other massuer who will go for work. Sadly, no one arrived and the only massuer is now book for another guest. The aircondition is positioned on the head part and it only sway up and down no left and right. The gym is very spacious with lots of machine. We are about to check out on our room and notice the corridor are flooded with water from another room. The lobby is so dark and with lots of used items for sale. The rate is affordable but we are not going back.

We booked 3 rooms (1 family, 1 twin, 1 studio) for 2 days. I personally stayed in the family room (unit 709) with my family. here are the list of bad things we've seen / experienced in our room: * there were lots of baby cockroaches * there were lots of insect larvae (not sure if it's of spiders) hanging on ceiling corners * bidet pressure is so strong and you won't know how to adjust * water is dripping from the exhaust and will drop right at you because it's directly above the toilet bowl * it smelled like stinky feet the moment we entered the room (we suspect it's the couch) * the balcony door's lock seems broken * there's an executive chair but it's damaged * we had trouble with the wifi connection (it says no more connection available) and had to call frontdesk 3-4 times before they gave us new login and password details The hotel is fairly new but I hope they step up the game when it comes to house keeping

i had a good stay at the west avenue suites, the studio suite room that i stayed in was spacious and had a big dining table. i especially recommend this new hotel for its very cool aircon and its first class king size bed. there's live band playing daily at the 18th floor bar, would definitely come back to this new hotel JAMES CAFE ( OCT. 26-27, 2017)

This is the Hotel to stay at Lovely staff and great location. The complimentary breakfast which is served at the penthouse was delicious. We stayed in a studio twin room , the room have been confortable and immaculate. We especially enjoyed the special bar drinks.The bar area and lobby were nice and open , good place to relax and meet friends. They also have a FREE GYM for hotel guest. Thanks for doing such an outstanding job to make the stay so pleasant. we will definitely come back again. ELVEN UY october 18-19,2017