M2 Hotel Waterside

Breakfast was good, the location is okay but my room can not see the lake view 360

There were a number of issues with the Superior Lake View room in this hotel. Negatives: Expensive in house food and drink Fridge didn't work on arrival and desk staff claimed fridge turned off when keycard removed. Turned out that fridge wasn't plugged in but it still wasn't cold 6 hours after we plugged it back in Room had balcony but no railing fitted (see photo) so couldn't open sliding doors or use balcony. Had to walk through carpark to get to pool. No chairs in pool area. No cable tv channels. Bed in wrong position to enjoy the amazing lake view. We had view of road and hotel opposite instead. Shower not hot. Breakfast room on roof had leaking ceiling. Positives: Very nice breakfast (see photo). Room modern. Friendly, professional staff. We would not return to this hotel, certainly not worth the price of 1440 Baht per night to us.

The location is great with the lake view. Staff was very helpful when i made a mistake booking. Rooms were good (we stayed in Family Room and Lake View Suite). However, both couldnt gicve us sufficient hot shower. The water was only a bit warm no matter how hard we tried. (and we spent times in different sort of hotel so we know how things worked). The bath tub is great though. Yet, shampoo and soap provided were permanantly stuck next to the shower and that meant in ordrr to get it, we had to get out of the tub and walked shivering to the shower and hurriedly back! I havent had good hair wash for 2 days staying here. Breakfast was set on a beautiful rooftop but is a little bit disappointing considering the price. The