Laguna Beach Club

The view and location is great

The facilities are run down, old and not very clean, staff are unwelcoming & unprofessional - from receptionists to the waiting staff my partner had only one or two positive interactions. One morning the bar girl refused to show the breakfast menu or offer this option to my partner despite cutoff point being 10am and it being 9:45am saying 'yeah it isn't 10am yet but it soon will be', they then called over another member of staff to argue this, who after seeing the time agreed with my partner, however no apology was offered. Other times drinks were ordered, wrong ones delivered and waitresses dismissive of this when we queried it. The online site is greatly outdated including the prices on the menu - with these being double the price in person, something we only found out when checking out. Food was often overcooked and not great quality or small for the cost - having known the prices we would have chosen to eat elsewhere. When we queried the website errors we were told they no longer have access to it and it wasn't their problem.

We really enjoyed kayaking and the floating dock, your staff were also very friendly.

Restaurant closed very early, which wasn’t the most convenient for us to have an evening drink, because we had to go to another venue and then walk back in the dark.

The location is amazing. Try to get to the beach before day guests arriving and after they leave it’s the best time to spend time there. It has very nice views & gardens. It’s a hidden gem for sure. The room was nice too.

I really had a hard time to relax during my 3 days stay. When I arrived there was loud construction noise and at the beach day guests listened to loud music. As the construction noise continued the next morning (which is very unpleasant to get woken up by such a noise), I asked if they can quiet it down. I had to argue but in the end they agreed to quiet it down at least in the morning hours. The bathrooms didn’t look always clean even though everyone has to use them all time (incl day guests and staff). It would be appropriate that they would minimum clean and change the trash bins in the bathroom even twice a day, but I guess at some days it wasn’t even cleaned once. The kitchen wasn’t clean and there weren’t even spoons & forks available. After 1 1/2 days upon request I got my own cooking set even though I said upon arrival I would cook. The staff is cooking there as well which is fine but it needs proper care & some updates. It’s annoying to request so much and to point out what’s not working properly. We guests come to stay for a relaxing time and don’t want to address things a manager would need to see first. I wouldn’t come back to stay unless they improve for the price paid for a private room but shared everything. I m so sorry to see such a beautiful place not properly managed, it wouldn’t need much requirements. Easy fixes and attention to detail would be easy which that amount of stuff they have daily working there. I left the place full of stress and happy to move.

Fun to splash around in the beautiful warm clear-watered lagoon, fun to borrow their free, included options of paddleboards and kayaks. The staff was all pleasant and helpful. The food we had was decent and not crazily priced. The beds were comfortable and clean with spacious lockers next to the beds with plenty of space for a suitcase and a backpack. Beautiful location and wonderful spot to spend a few nights being peaceful.

Laguna Beach Club was nothing but amazing! The vibes were so relaxing, the water was perfect, the staff were exceptional...We didn't want to leave. Highly recommend. We can't wait to go back

Everything was perfect

We really enjoyed our stay here (4 nights) - great place to stay for few days, but if you are with a car (rentacar, Masaya and Granada are 15-20min drive). Water is nice and warmer from the ocean, lots of shade. Rooms was nice, nothing special but clean and big bathroom. Lots of friendly animals. Very clean! You can use the kitchen so I suggest you equip yourself with food and drinks because its not worth it to buy or eat from restaurant.

In the restaurant the prices are apsurdly high (at first they seem normal, but they put a disclaimer that taxes are not included in the price - how would I know what are taxes in Nicaragua? just write down the final price, making me less suprised that I will pay 15$ for a simple meal). In 4 nights, no change of towles or room cleaning. Kitchen is nice but poorly equiped (only 2pairs of cutlery of each, you literally have to wait your turn if there are more guests using a kitchen). If you like peace, I suggest to avoid weekends as there are many people coming in the laguna for a day. Also, next door hotel has parties until midnight or so during the weekend (really loud music, and your windows are basically always opened). And for the end NO HOT WATER (they said it is in the description, but its not as its not anywhere).

Everything was very clean, the view was amazing, the room comfortable, fans working nicely ☺️ and the cherry on top...Kika the diving dog ! She kept us company and made our days so much more fun !

The stairs to the lake were a bit slippery so maybe some refreshing is needed.