Sunburst Hotel

Very Friendly Staff

Nasty

Location

Facilities- air conditioning unit not functioning properly waiting for room

Where it's at

That the housekeeper really don't keep up with the room and clean and put them together the way they supposed to be they will lie and pull schemes and columns on you just for money but God sees everything 🤔💪🏾

Location

Housekeeping and keep up the room

Nothing it was disgusting

There’s crackheads and people who clearly “live” there. The property is filthy and there’s trash everywhere. The room I was given had clearly had the door locked in at one point based on the condition of the door and door frame. I ended up leaving an hour after I got there. I refuse to stay in that kind of environment where I have to fear for my safety as well as the dirty conditions that sorry excuse for a “hotel” has. Absolutely not.

The hotels location was grrat and the kidney shaped pool was a decent size and appeared to be well maintained. I killed so many cockroaches in the first 10 minutes of entering the room that I lost count. It all worked out tho bc when I accidently locked myself out of my room I didnt look a gift horse in the mouth. For reference, theres a phone number on the main office door and it states that there renters who need after hours assistance. Long story short, they breached their own contract and I had to sleep in my car. There was absolutely zero accountability by the hotel for any pf the problems I had. They actually messaged me to tell me it was my problem.

You couldnt pay me to go back here even if the cockroaches were super friendly and offered to carry all my luggage to and from my car. The staff was extremely rude, unprofessional, and even thought it was funny when I explained that I was locked out all night bc their was no staff on duty. Instead of an apology she laughed in my face. I couldn't get back in my room bc no one was there to unlock it or give me another key. I'm a world traveler and I've stayed at hundreds of hotels all over the world. I even stayed in third world countries that had better trained staff. Case in point, The Sunburst Hotel scored negatively on every single satisfaction check list. DO NOT STAY! REMOVE LISTING

Nothing

No parking and curtains didn’t even cover windows from outside smell terrible

Noghing

They charge you $100 for deposit and they will never give it back to you. Booking.com also won’t help you saying it was a direct deposit and you need to call them.

Quiet