Bonavilla Complex

all was just as we asked and booked - a very good place to spend a night during long voyages. Parking is huge! room also big. Bathroom with all you need to feel good after a long trip

if you are the kind that wants to spend more time in bed in the morning then you have to keep windows closed as traffic is near... some trees near the road would diminish the noise?

We made a reservation on Monday night, on Booking. The reservation was made for Thursday night, 4 adults. Since we were arriving late at night, we thought it would be better to call at the property and find out until what time we were allowed to check in. Once I called, I found out that they had no confirmation of our reservation from the person handling their online reservations and that they were expecting someone else that night. I explained we had a confirmation number from Booking, that the reservation was made in advance and that we should have priority. I was explained that we had no priority and that they would not accommodate us. We were told to look for a different place to spend the night. While I was explaining that we were on our way and that it was late at night, they hung up on me. When I tried to call back, the phone was off. I was not able to contact them again, that night. The next day, I received a cancellation notice from them. If they were not aware of our reservation, how were they able to cancel it? Is this how you treat your customers?

I had a wonderful night stay at this hotel. The room was clean and nicely decorated, with all the amenities I needed. The location was also perfect.

Clean and friendly