Thanh Lan Riverside Hotel Da Nang

Clean, very good air conditioning, bath/shower combination, rooftop area to chill if you wanted

Bath/shower didn’t have a curtain, so water went everywhere in the bathroom. Bed was quite hard unfortunately so took a while to get to sleep.

We chose the hotel because it was outside the city centre and had been recommended for being quiet, which turned out to be correct. We had a room on the 6th floor which meant it was super quiet. The AC worked well and was quieter than most AC we’ve come across. The room was spacious and had plenty of places to store clothes etc.

The shower was abit awkward as there was no shower curtain or cubicle and the bath wasn’t sealed in so the water went everywhere and there wasn’t a central drain for the water on the floor. This is the only reason we’ve marked it as 9/10 not 10/10 but otherwise it was great. We would just note for others that when we arrived at about 1/1.30pm there didn’t seem to be anywhere around to have a meal, and we didn’t fancy street food. However we later discovered that about 10 minutes walk away there are some lovely cafes as you walk towards the city and the bridges.

Posizione ottima, ma soprattutto personale super gentile e attento. Disponibile per aiutarti in caso di necessità è molto sorridente. Inoltre avevamo noleggiato una moto e il parcheggio dell’hotel è gratuito e custodito. Il nostro volo per Bangkok era previsto in tarda serata e ci hanno custodito i bagagli per tutto il giorno del check out.

Nella nostra stanza c’era un problema con il bagno perché il pavimento era quasi sempre bagnato (a causa di una perdita sotto le piastrelle). Abbiamo segnalato loro il problema affinché possano risolverlo

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I arrived a lot earlier than my original estimated time of arrival. I stayed in reception to get my bearings and the young man at reception showed me to room 206 around 7:30am to say once the housekeeping cleaned it I could check in earlier and gave me a time of approximately 10am. When I returned there was a new staff member in the desk - a female who argued with me that I misunderstood the guy at reception from earlier. When in fact, when he asked me if I wanted to upgrade to a deluxe room for extra cost I was able to check in straight away. I declined and said I would wait, hence he showed me to room 206 and said that would be available from 10am. Waste of time, money, back and forth only to be told I was in the wrong and I didn’t understand. Customer service really bad, all they care about is taking money and that’s it.