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8.5 / 10 Guest Rating

Hotel Plaza Crystal

PRIVADA ANTONIO CHEDRAUI CARAM #5 COL ENCINAL, Xalapa, mx

Hotel Plaza Crystal - main view

About the Property

Convenient Location
Hotel Plaza Crystal, located in Xalapa, offers easy access to popular attractions such as Lake Walking and Clavijero Botanic Garden, making it an ideal choice for travelers seeking convenience.

Comfortable Rooms with City Views
Guests can enjoy well-equipped rooms at Hotel Plaza Crystal, complete with amenities like free WiFi, a desk, and a TV. Some rooms even offer stunning city views, providing a relaxing and enjoyable stay.

Nearby Landmarks and Airport
Explore nearby landmarks such as Metropolitan Cathedral and Texolo Waterfall, or catch a flight easily with El Lencero Airport just 16 km away from the hotel.

Ready to experience comfort and convenience at Hotel Plaza Crystal? Book your stay now for a memorable trip to Xalapa.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Luggage storage
Ironing service
Non-smoking throughout
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent104 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the good location.

Categories

Cleanliness8.0
Service9.4
Location9.5
Room Quality7.9
Amenities7.5
Value for Money9.4
Food and Beverage7.5
Overall Experience8.9

Select topics to read reviews

G
GerardomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Good"

6.0

Las habitaciones cobraban con agua caliente y la TV funcionaba muy bien

Le falta aire acondicionado solo tienen un ventilador q la vdd no aclimata muy bien

Helpful?
O
Ortiz DiazmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Más o menos"

5.0

Ubicación

Las camas eran incómodas

Helpful?
C
César MaximilianomxMX
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

La atención del personal fue excelente, muy amables.

Mi habitación daba a la calle principal y había mucho ruido.

Helpful?
M
MauriciomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
C
Cesáreo Calzada-ArguellomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
A
AmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
V
vargasmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
R
Rosa NaomimxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Very Good"

7.0

Podrían mejorar en las almohadas

Las almohadas

Helpful?
J
JairomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Horrible la estancia"

5.0

Nada

Fatal servicio horrible

Helpful?
M
MARIA DE JESUSmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 4, 2026

"Me tocó la de malas ami, espero den atención a mis comentarios"

6.0

Solo la hubicacion

Que no tiene estacionamiento propio y que un señor fue de grosero y casi me corre,según un vigilante, luego me daban la habitación en el 4to piso y se les comento que presentaba fractura en la rodilla y no podía subir escaleras y su respuesta fue quiere en el segundo piso pero tiene que pagar un extra así como lo ven! Y luego un extra por el control de la TV, la puerta del baño no sirve las camas demasiado duras, etc, etc

Helpful?
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