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8.5 / 10 Guest Rating

Hotel Plaza Crystal

PRIVADA ANTONIO CHEDRAUI CARAM #5 COL ENCINAL, Xalapa, mx

Hotel Plaza Crystal - main view

About the Property

Convenient Location
Hotel Plaza Crystal, located in Xalapa, offers easy access to popular attractions such as Lake Walking and Clavijero Botanic Garden, making it an ideal choice for travelers seeking convenience.

Comfortable Rooms with City Views
Guests can enjoy well-equipped rooms at Hotel Plaza Crystal, complete with amenities like free WiFi, a desk, and a TV. Some rooms even offer stunning city views, providing a relaxing and enjoyable stay.

Nearby Landmarks and Airport
Explore nearby landmarks such as Metropolitan Cathedral and Texolo Waterfall, or catch a flight easily with El Lencero Airport just 16 km away from the hotel.

Ready to experience comfort and convenience at Hotel Plaza Crystal? Book your stay now for a memorable trip to Xalapa.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Ironing service
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent112 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the good location.

Categories

Cleanliness8.0
Service9.4
Location9.5
Room Quality7.9
Amenities7.5
Value for Money9.4
Food and Beverage7.5
Overall Experience8.9

Select topics to read reviews

E
EduardomxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"Exceptional"

10.0

Todo muy bien. Sin problema alguno

Helpful?
I
IrismxMX
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Very Good"

7.0

No desayuné en el lugar, de hecho me comentaron que no contaban con restaurante. Es cómoda la habitación en general, un poco dura la cama. El hotel tiene túneles de luz y se escucha mucho ruido tanto por los túneles como de las escaleras que vienen de la recepción por lo que el descanso no es el esperado, fuera de eso la relación calidad-precio es justa.

Se escucha todos los ruidos, desde las personas que llegan a la recepción como lo que sucede en las habitaciones que comparten túnel de luz

Helpful?
M
MUÑOZmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

10.0
Helpful?
K
KevinmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 24, 2025

"Good"

4.0

Su ubicación

Que en la noche no tienen agua caliente para bañarse

Helpful?
M
MuñizmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Dec 23, 2025

"Agradable"

6.0

Ubicación

Que me equivoque al elegir habitación y no pude cambiarme

Helpful?
E
EstefaniamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 22, 2025

"Exceptional"

10.0
Helpful?
D
Del Angel AndrademxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 16, 2025

"Exceptional"

10.0

Muy buena ubicación,las habitaciones muy cómodas.

Helpful?
N
Nancy MargielmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 13, 2025

"Very Good"

7.0
Helpful?
V
VianeymxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 9, 2025

"Excellent"

8.0

Habitaciones cálidas y limpias, personal amable. Reserva rápida y sin complicaciones y visualmente está bien y muy buena ubicación.

El hotel es demasiado sonoro, todo lo de los pasillos y otras habitaciones se escucha demasiado. 12am y aún había mucho ruido y desde las 5am igual mucho ruido.

Helpful?
I
ItzelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 7, 2025

"Exceptional"

10.0
Helpful?
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