Hillcrest Inn & Suites Ozona

The cleanliness. I always feel comfortable staying here

Very poor breakfast, it's difficult to name it as breakfast

Comfortable and clean room. Good bed, nice shower. Good wifi. Friendly staff.

The lighting is really harsh. A soft side table light would really help.

I liked the fact that the room had a 'visiting grandparents' feel. The comforter maybe an old style but in great condition.

Comfortable room, but the breakfast wasn't appealing at all - we skipped it. There is a fantastic steak house within walking distance. The locals are really nice.

The staff wasn't very friendly.

Someone had already used the bed before us and bed sheets were dirty. when we complained, staff offered to change a room, but it was almost midnight and we had already unpacked our staff so we put a new set of bed sheets over the disgusting used sheets. Obviously, our stay wasn't as comfortable as we expected.

Newly remodeled… very clean

N/A

Not much - booked online then was charged more when I arrived- asked to speak with the manager- but he never responded

Almost everything- could have booked at a much better hotel for the price I was charged - almost $40 over the quoted price to stay in a dump that was empty