Hotel am Schloss

Check-in & Out

Property Notes

Guests arriving after 22:00 must contact the reception as they require a code for the key safe. Please also note that the hotel's garage cannot accommodate vehicles exceeding 4.9 feet in height, 16 feet in length or 2 tonnes in weight. The garage can only be accessed during opening times, on prior reservation and at your own risk. Guests are asked to contact the hotel in advance if they require larger parking spaces. Gluten free and lactose free breakfast is offered upon prior reservation and for an additional charge of EUR 5. Please note that only payment by cash or Maestro is accepted for the budget rooms. Please note that many of the rooms are small and feature a small bathroom. Many room categories offer larger rooms with larger bathrooms. ACCESSIBILITY INFORMATION Our hotel consists of several lovingly restored, historic buildings. Due to their structural conditions, these are unfortunately not fully accessible. However, a side entrance (accessible during reception opening hours) provides access to the breakfast area, the restaurant, the meeting room on the ground floor, and the elevator. Please note that there are no accessible restrooms available. However, guests who can walk a few yards can use them to a limited extent. The hotel rooms in the main building are not wheelchair accessible due to the winding rooms and narrow doorways. However, for guests with limited mobility, we have designed a spacious, accessible holiday apartment on the ground floor. A comfortable stay is possible here – we are happy to bring breakfast directly there upon request. Alternatively, you can of course also have breakfast in the main building during opening hours. It is also possible to park directly at the building with a disabled parking permit. If you are traveling with a wheelchair or have any questions about accessibility, please contact us before your arrival. This way, we can work together to ensure that your stay with us is as pleasant and smooth as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.