Galaxy City Hotel

I had a pleasant stay at this hotel in Kandy. The location is slightly away from the main city, which made it feel peaceful and less crowded, yet it’s still very easy to access the city whenever needed. From the balcony, the view is beautiful—overlooking lush greenery, scattered houses, and a dramatic sky that adds a calm, scenic atmosphere, especially in the mornings and evenings. The room was clean and well-maintained, which made the stay comfortable. The staff were friendly, helpful, and attentive, always ready to assist with anything we needed. Overall, it’s a great place to stay if you’re looking for a quiet environment close to nature, while still being conveniently connected to the city.

Room - Room was very spacious, the most spacious among all the hotels I stayed with The washroom had a bathtub, with 24*7 hot and cold water Breakfast - Though the breakfast took time to prepare it was a decent and filling one. English breakfast only - Fruits, Sandwiches, Muffins, Eggs , Omlette, Tea/Cofee/Juice

Customer Service - There just handful of staff maintaining this hotel currently as this seems to be under renovation. On Day 1 when we woke up at 7AM there was not a single hotel staff we could locate for the first 30mins. Worst part, there was no security guard or so available as well. They had locked the doors to keep us safe but we were like trapped, not a good feeling when you have plans to move early morning to explore the place On Day 2 things were much better. BF was on time, though the same things but they took care of meeting our time constrains and providing us breakfast at our requested time as we were to check-out and make a move Location - The location is in the interior and google maps shows it wrongly, hence we took time to figure out the place. We had to call the reception to figure out how to reach the hotel. Communication - They should have mentioned about the renovation work to be transparents to their customers. Though it did not cause disturbance as majority of things were complete but it felt that the new management still has to take things under control.

这家酒店非常推荐👍🏻，酒店式管理👍🏻，有电梯有晾衣平台，顶楼可以拍日落日出，员工服务非常热情周到，房间干净卫生，前台接待员工衣着整齐很正规，我谷歌搜到一家阿育吠陀医馆👍🏻他立即电话帮你咨询😄并把我们送到医馆（就在酒店隔壁），顺便说一下这家祖传医馆阿育吠陀按摩非常棒👍🏻而且不贵。

Breakfast was nor buffet type, but was very good and we got what we wanted. Location is little far from city centre, but easily accessible.