Le Meridien, Surat

Location and room tariff

Food needs a lot of improvement for a 5 star hotel.

Reception staff are rude

cleanness

Cleanliness and size of the property.

Staff behaviour.

The staff is the only good thing bout the hotel. They try their best to make your stay a pleasant one. The rooms are spacious but need a makeover.

The property is very dated, and it shows everywhere. The breakfast and a la carte menu have mishmashes of nearly every cuisine but all are very greasy and unappetizing. I understand their need to serve local food for breakfast, but what about people who don't like sugar in their food? Even the Dosa had sugar in it. I couldn't even toast a slice of bread in the toaster - as it wasn't functioning. Won't recommend this property for a longer stay duration - one night is doable. Everything is old and tired - furniture, upholstery, menu, towels - if you open the curtains you're greeted with pigeon poop on the glass.