The Retreat Costa Rica - Wellness Resort & Spa

The breakfast was good. The wifi was exceptional across the property.

Had work going on in the spa. Work is going on to create a much-needed staircase going up and down the resort For the price paid, I was surprised by the service level, and this concerned me most about the resort We were told we would be given an upgrade, and instead, we had a room with a partial view that I had to inform housekeeping about due to issues inside the room!

The vision and design of the property is amazing. It is beautifully decorated, great amenities, and the views are incredible. The spa services were excellent. I loved all the flora and fauna. The breakfasts were delicious (though you eat what they prepare for you.) I loved how peaceful it was; no children; did not feel crowded, no loud music etc. A true retreat!

The property is rather isolated and unto itself. It’s down a very steep hill and there are some significant inclines within the property. Good to be aware about that. Without the food package, the menu at Saytosha is rather limited and not for everyone. We wished there had been more options for lunch and dinner - especially since it’s challenging to leave the property, and there are not a lot of restaurants around.

The views were beautiful! The servers in the restaurant were incredible- so kind and warm. I liked the self serve tea station. Close to the airport for the last stop on our 12 day trip.

It seems like it’s more about PR and made for influencers than actual quality, heart and attention to detail. The main areas were always a mess- dirty cups, towels and dishes everywhere. There’s no menu- it’s very difficult to order and chose what you would like to eat- and there are no prices- so you have no idea that you are ordering a small cheese plate for $50USD. I understand this is a certain style of dining, but it wasn’t ideal for us. The reception WhatsApp is very unreliable with communication. The spa services you have to book in advance of your stay- which we were not told, it was all sold out so we codling chose the services we wanted. I did get a massage from a cancellation. The practitioner proposed getting a different massage than the one I booked without telling me it was $70 more. The massage also felt unprofessional and perhaps I don’t know what an Ayurvedic massage is, but I do feel that he was pushing the boundaries of what was appropriate. I emailed the hotel in detail about this but did not hear back.

Pretty much everything

No air con in the Gym

Modern comfort, luxueuze kamer op een hoger gelegen heuvel met uitzicht op de Pacific ocean. Een romantisch badkuip met een fenomenaal uitzicht.

El servicio fue increíble, las personas de recepción, las de limpieza, en los restaurantes, Carlos el del Gym súper atento, calidad de persona, respetuoso y servicial. Quiero agradecer especialmente a Alejandro en recepción, Ricky y Emerson que me brindaron ayuda con un incidente que tuve con mi vehículo cerca del lugar. No tenía nada que ver con el hotel y sin dudarlo fueron a ayudarme, estaba sola, de noche, con lluvia, en un lugar oscuro que parecía peligroso y casi sin señal y ellos llegaron a ayudarme, inclusive Emerson que ya había finalizado su jornada laboral. Realmente los felicito, por encima de todo uno debe rodearse de colaboradores que tengan calidad humana como ellos, para mí eso lo valió todo. Definitivamente no sólo volveré sino que los recomendaré con mis amistades, familiares y clientas.

Me gustaría poder ver el menú del restaurante vegano con el precio, pedí lo que había para experimentar y nunca vi los precios, algunos me parecieron un poco elevados pero nunca supe que incluía y que no el almuerzo o la cena. Viendo los precios no habría problema en excederme con algunas cosas pero consciente de lo que vale cada cosa. Al menos podrían brindar todos esos detalles a la hora de describir el menú.

Tolle Location mit atemberaubenden Blick. Nur mit 4x4 Auto erreichbar. Sehr exklusiv, wenige Zimmer, max. 25 Gäste. Sehr gutes vegetarisches Essen. Gehen sehr auf die Wünsche der Gäste ein!

Verdunklungsmöglichkeit des Zimmers nicht ausreichend wenn jemand damit Schlafprobleme nach Sonnenaufgang hat