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7 / 10 Guest Rating

HOTEL 24sweets HAKUBA

Happo 5270 , Hakuba, jp

HOTEL 24sweets HAKUBA - main view

About the Property

Convenient Location
Located just minutes away from Happo Arupiko Terminal and Happo-One Ski Resort, HOTEL 24sweets HAKUBA is the perfect choice for your winter getaway.

Relaxing Amenities
Indulge in the public hot spring bath after a day on the slopes, or request a soothing massage service. The hotel also offers coin-operated laundry facilities for your convenience.

Delicious Dining Options
Start your day with a hearty breakfast and end it with a satisfying dinner at the on-site dining area. Don't forget to reserve your meals in advance for a seamless dining experience.

Book now and experience the ultimate relaxation and convenience at HOTEL 24sweets HAKUBA!

Facilities & Amenities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Massage services
Ski storage
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. The hotel has a curfew - 00:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good138 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the .

Categories

Cleanliness5.0
Service8.4
Location9.0
Room Quality4.9
Amenities5.0
Value for Money8.4
Food and Beverage8.5
Overall Experience6.9

Select topics to read reviews

麻衣jpJP
Verified booking
extended_group
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
E
EdwardjpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 11, 2026

"Good"

6.0
Helpful?
S
SusanauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 27, 2026

"It was good, value for money"

7.0

I liked the location and the view

The bottom sheet kept coming out and rolling down, making for an uncomfortable sleep.

Helpful?
L
LeahauAU
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Good"

6.0
Helpful?
C
CarissausUS
Verified booking
extended_group
Standard Room
Stayed in Mar 16, 2026

"Great stay and location"

8.0

The staff were friendly and helpful, although their English was a bit limited. We were able to communicate using Google Translate when needed. The room was exactly as described. We were also able to ship our snowboard gear to the hotel ahead of time and it arrived safely. There was shared ski and snowboard storage, which was very convenient. The restaurant connected to the hotel was delicious, and the waiter kindly accommodated us even though we didn’t have a reservation. I would definitely stay here again.

Honestly nothing major. Communication could sometimes take a little extra time due to the language barrier, but the staff were very helpful and did their best to assist us.

Helpful?
J
JamesauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"awesome"

5.0

location

bigger room

Helpful?
J
Jia MeimyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 15, 2026

"Very Good"

7.0
Helpful?
D
DavidauAU
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Exceptional"

10.0
Helpful?
F
FábioauAU
Verified booking
couple
Standard Room
Stayed in Mar 9, 2026

"There are far better options for the price."

3.0

Aside from its central location, there is absolutely nothing positive about this hotel.

The cleanliness of the room was extremely poor. There were cigarette butts left in our bin from previous guests, which was unacceptable. The towels were very thin and of poor quality, and the bedding and bed sheets were also very low quality and uncomfortable. There were visible stains on the carpet, and room cleaning service was provided only once during our entire 7‑night stay. The drying room was kept unheated, so gloves and boots did not dry at all. After two nights of frustration, we were advised to dry our boots inside our room instead, which defeats the purpose of having a drying room. I have attached a photo of the building, and from this alone it is clear that the hotel places little importance on maintenance and overall upkeep of both the property and its appearance. I genuinely regret staying at this hotel. For the price charged, there are far better options available. As this was my first time in Hakuba, I learned that many hotels offer shuttle services to the mountains, meaning there is no need to stay right in the centre.

Helpful?
E
EduardoarAR
Verified booking
couple
Standard Room
Stayed in Mar 7, 2026

"Good"

3.0

Mucho olor a comida. Caro para lo que ofrece

Sucio

Helpful?