The Excelsior Hotel Las Piñas

Good service.Great location and the room was beyond comfortable. Highly recommendable hotel

Big rooms, lovely staff, great value for money

Hotel was in great shape. However, the check in was not great it took a while & I might say the customer service was poor. As a traveler dressed comfortable maybe the reason for feeling looked down. Upon getting in our room, we noticed the toilet bowl was not clean. The food in the restaurant can be improved.

I liked the location, service and the rooms

The morning buffet was always packed of people I wish there were more space.

the pool was the best, the food was tasty during breakfast

i cannot think of anything i didnt like

We were in the area visiting family and stayed for 6 days in a two bedroom suite. The suite was elegant and very spacious so we could entertain our many relatives who came over to visit. The hotel staff was polite and responsive whenever we needed anything from help with the TV set to arranging a dinner for about 40 members of our family in the dining room. Our travelling party was delighted by our experience with this hotel, and will stay again the next time we come to visit family in the area.

Friendly staff, especially the Asst. Gen Mgr. I even had a late check out as my flight was in the evening. Rooms were very spacious. Walking distance to a mall.

I like the room, the buffet breakfast, the pool. The locatuon is just great since it is just jear our place.

none

I commend the staff for excellent customer service. Thank you to all the staff. However, our family will not be staying at this hotel again. The bathroom sink and shower drains are clogged and not draining well. The door keys were not working. Twice I called it in before they fixed it. The food was not good. And small details that would normally be standard in a hotel you have to ask for like toiletries. No cofee or tea in room. You have to call in for someone to turn on the refrigerator. The whole property you can tell is trying to save money in every possible way. We did not have a positive experience at a very sad time as we were there for a death in the family. The staff are the onlye ones I can comment - thank you for being responsive. They did try to make it up by providing us free airport transportation and we appreciate that.