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8.1 / 10 Guest Rating

Hotel Des Neiges

1 rue de la Mare à Joncs, Cilaos, re

Hotel Des Neiges - main view

About the Property

Mountain Retreat with Luxury Amenities

Spectacular Views: Hotel Des Neiges, nestled in the heart of the village amidst majestic mountains, offers breathtaking pool and garden views from all rooms.

Fun-Filled Activities: With 2 outdoor pools, table football, and ping-pong, there's never a dull moment at Hotel Des Neiges.

Ultimate Relaxation: Unwind in the sauna or hot tub, or simply lounge in the garden. The hotel's free Wi-Fi ensures you stay connected throughout your stay.

Book now to experience the perfect blend of relaxation and adventure at Hotel Des Neiges!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reception is closed after 9PM. Checks Vacances holiday vouchers are an accepted method of payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent1488 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.0
Service8.5
Location8.6
Room Quality7.8
Amenities8.2
Value for Money7.5
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

D
DavidreRE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

Le personnel...

Ras

Helpful?
M
Marie PaulereRE
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"Very Good"

7.0
Helpful?
A
AntoinefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Idéale pour un séjour relaxant"

10.0

Chambre très chaleureuse et cocooning. Idéale pour se reposer après une grosse randonnée avec leurs options de massages. Environnement très calme et reposant. Petit déjeuner super complet. Recommende à 100%.

Rien à dire

Helpful?
L
LesliereRE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
Z
ZANOTE WLODZIMIERZplPL
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Good"

1.0

W informacji o rezerwacji podano, że recepcja jest czynna do godziny 9PM. Kiedy zgłosiliśmy chęć zameldowania się między 20:00-21:00 to okazało się, że o 20:00 hotel jest zamykany. Bardzo nieprofesjonalne

Helpful?
R
RaphaellereRE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Excellent"

8.0

La piscine chauffée très agréable!

Helpful?
S
souprayenmestryreRE
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Nous avons passé un moment de sérénité et calme"

9.0

Le calme de la chambre et très spacieux et confortable

Helpful?
R
RicharddeDE
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Das Hotel liegt zentral in Cilaos und ist sehr schön, insbesondere der beheizte Pool."

9.0

Das Hotel liegt super zentral in Cilaos, man kann von dort aus wirklich wunderbar direkt zum Wandern loslaufen. Unser Zimmer war zwar klein, aber richtig schön, mit eigenem Bad und Balkon. Ein absolutes Highlight war der beheizte Pool – der hat echte Badewannen-Temperatur und liegt total schön! Auch das abendliche Buffet war richtig gut und lecker. Ein großes Plus noch für das Team an der Rezeption: Die Kommunikation auf Englisch lief absolut problemlos und wunderbar.

Man sollte für die Anreise vom Flughafen mit den öffentlichen Verkehrsmitteln gut 5 Stunden einplanen (kostet ca. 8 € pro Kopf). Allerdings erspart man sich dadurch, die extrem engen Straßen und Kurven selbst fahren zu müssen. Mit dem Auto dauert es wegen der Straßenverhältnisse im Endeffekt nämlich auch nicht wirklich kürzer.

Helpful?
C
CarolinegbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"A decent place after a gruelling walk"

7.0

Cialos is such an interesting place. Room (top floor eaves) was quaint and quiet. The pool was welcome after our walk

The buffet was OK- not terribly expensive but not cheap either . Staff were generally OK

Helpful?
V
VincemuMU
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0

Very clean , well coming staff

Helpful?
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