Capital O Vembanad Tourist Home

AC room was good. Provided in 1st floor. No lift facility. Towel and soap/shampoo kit was provided. We didn't try the in-house dining as we arrived late at night. Some construction activities are going on in the hotel with attendant rubbles & materials. Smell from the attached bar was a bit disgusting. Parking is sufficient. They charge Rs.1500 per room and not as shown in booking.com site. Difference they charge on check in.

By road it is about 1.5km from Mahadevar temple and it is OK if you have conveyance. I don't know whether any short-cut is there to go by walk from the hotel. Hot water was promised and a dedicated tap with marking is available. But no hot water came - neither in the night when we checked in nor in the morning before we went for darshan. When asked for hot drinking water, they provided packaged water on payment.

Poor behavior of staff

Nothing

Nothing

Check in experience was bad Booked for 2 nights and the hotel denied check in, even though there was a confirmed booking. Reason being, the rates offered by booking.com and OYO are low. Property could have cancelled the booking earlier, but they waited till arrival and asked for three times the booking amount

They charge 1500 for one room, where i booked through booking.com for below 900 rupees.When i asked it they replayed that, "THEN YOU GO AND FILE A CASE". it's a clear case of cheating.

Hot water not available for shower in early morning at 4 am

Room was clean but the bed was not good the springs of the mattress was hitting and was not comfortable

They want more money on actual price..