Ride On! Surf Hotel

This place Rocks!! great people, very helpful, location is fantastic,good restaurants close by

would have like deck chairs out side our room most rooms did have something

Très bon emplacement Bon déjeuner Location de planches de surf très facile Cadre général agréable

Personnel pas très souriant Le petit déjeuner devrait commencer à 7h (au lieu de 7h30) et les pancakes devraient être plus cuits

El trato del personal

Nada

Breakfast was good and it's close to the beach.

The receptionist was rude when checking in. There was dirty underwear and a hat left on the hanging rack on our porch area when we arrived and the receptionist said it was due to a wind storm. Which doesn't make any sense. There were cockroaches in our room and no wash cloths were provided. We didn't have power to the hotel when we arrived and a generator from an adjacent building was blaring. The receptionist didn't explain that the power was city wide he just said it will be on at 5 pm, then he said 7 pm, then it finally was on by 8:45 pm. After a day of driving to get to the hotel, it was frustrating. We overpaid for the room significantly. The hotel drops it's prices if no one books it. We paid $325 a night on Booking.com which was a complete rip off for the hotel and service we received. We checked the hotel website and the room was booking at $200 a night. We brought this up to the receptionist and after a long conversation they said we could talk to the owner the next day and he said we'd get a discount on smoothies even though we paid $125 a night more than we should have. Booking.com gave us a small credit which was appreciated. The owner never showed up the next day. We e-mailed the owner after our stay and he said that was their policy to drop their hotel prices and he wouldn't be providing a refund. I recommend not booking this place until the last minute.

the pool area and lounge chairs were very nice; breakfast was included; location within walking distance of the beach and a few restaurants; use of free bikes

very plain room with only one mirror in the bathroom, no hooks or place to put your clothes; leaking refrigerator and shower had standing water in it that never drained - the manager said was going to have shower floor fixed so would drain