Riyadh Al Deafah Hotel

I mostly love the very nice services of Mr OSMAN GANI MULLUK, he provides with the most likeable services and help that make men stay in this hotel is pleasant. I definitely will return in this hotel to stay while I am here in Makkah.

ملاحظه ازعاج ميكروفونات الفرزة كانك في سوق شعبي اتمنا حل المشكله انا فقط ضيف اسبوع اتمنا لزياره الثانيه تكون بدون ازعاج شكرا علا كل شي

The place is clean and tidy.. The rooms are spacious.. Mostly its near to Masjid Al Haram

None. All are excellent ❤️

Location is good Even staffs are also helpfull, Value for Money.

Itx too Noisy down side as itx located at Bus stand area

Cleanliness and location were good. All staff members were very kind except for the receptionist whom I met upon arrival at the hotel. Location is about 15 minutes walk from Haram Shareef, room was clean with a functional AC

The receptionist I met upon arrival was not cooperative. I had booked a double bed room but he assigned me a triple bed room instead. He did not understand English and called an interpreter to communicate my concerns. However, the interpreter stopped translating once the receptionist refused to make any changes. When I asked the interpreter to convey my further message, he said he could not do so because the receptionist was his senior and speaking further might cause him trouble. He said that what the receptionist decided was final. My rating is 6 instead of 9 primarily because of the uncooperative behaviour of this receptionist. The receptionists whom I met the next day were very kind. The washroom was also very narrow and congested.

Friendly staff and early checkin which is not available in other hotels in Makkah

Nothing

Over all it met my expectations compare to other competitors and what’s I have paid for… The Big Boss was very helpful and friendly and went extra mile to assist me without any drama And I would definitely book it again

Reception staff meets local customer service standards but still need more training and coaching to deal with international visitors and I feel they need to learn from their Big Boss how to meet and greet customers, this feedback is not a complaint but I want to see this place grow more and offer more better value for the money