Hotel Aldea 19 Bacalar

Tranquillité et la vue

La limpieza de las habitaciones y del lugar.

Las almohadas muy altas.

L’emplacement, le confort de la chambre, la vue sur la lagune, les jardins, l’accès direct à la lagune.

Les horaires du bar trop réduits, impossible de boire un verre en fin d’après-midi, pas de service de restauration à part le petit déjeuner et le déjeuner, pas de réfrigérateur dans la chambre.

Todo! Super limpio, comodo, todo muy nuevo o bien cuidado. La comida del restaurante es espectacular el desayuno incluido es muy rico y completo. El personal es muy muy amable!

No hay nada que no me haya gustado, solo creo que hubiese hecho mi vista mas confortable tener heladerita en la habitación para conservar algunos alimentos y bebidas frias.

The lagoon was stunning and the staff were friendly and helpful. We had a lagoon view room which I think is a must. The lady a the bar who served us was a beautiful lady and always smiling.

The restrictions on the breakfast. Fruit or glass of Juice. Not both. The coffee even when we paid for latte it wasn’t a latte. Mine was cold. The lovely staff did heat it up though.

We stayed in a lovely bright room with a balcony overlooking the lagoon - the view would be hard to beat and we made a lot of use of the balcony, which does have some shade thankfully. We also used the hotel's comfortable sunbeds on the edge of the lagoon - sitting there reading was utterly idyllic. The lovely people working there made us feel very welcome. It's a 20 minute walk to the main part of town, and we enjoyed doing that once or twice a day (though there are plenty of taxis if needed). There are also restaurants a few minutes from the hotel.

The breakfast wasn't great, particularly the coffee. Forget the hotel breakfast and go to Madre Masa in the town - it's wonderful. Our room overlooked the bar area and there was music playing until early evening (though not on Sunday) - so if you're bothered by a little noise this may not be the place for you (though they did happily turn the volume down when we asked them too).

Great location and swimming area. Short walk to nearby restaurants. Very clean Really nice gardens.

Nothing

Great hotel on the water and close to the centro. Big rooms, good restaurant, good internet, good staff. Highly recommend.

La ubicación y el acceso directo a la laguna.

No ofrecían secador, acondicionador o crema hidratante, tampoco toalla para el pelo y la televisión no funcionaba. Por la tarde la musica del bar estaba muy alta y el día que llegamos nos dijeron que la cocina ya estaba cerrada, eran las 13:35 y supuestamente estaba abierto hasta las 14h. La relación calidad precio me parece que no es nada correcta, los servicios que ofrecen no están a la altura de un hotel con estos precios.