Castello di Leonina Relais - Adults Only

Il condizionare non funzionava in tutta la struttura.

nothing

During our stay in Tuscany, temperatures reached around 30 degrees – making a functioning room an absolute necessity. Upon arrival, the room was hotter than outside. The air conditioning was switched off, which I immediately changed. However, after several hours the temperature hadn't dropped at all – the unit simply wasn't working. The reception informed me that the issue couldn't be resolved until the following day – completely unacceptable for a one-night stay. The suggestion to simply open the windows was no real solution at 30 degrees. We were told no alternative room was available, yet a quick check on Booking.com showed one clearly was. Since the hotel refused to help, we booked elsewhere – and were still denied any refund.

Recomendo, com.ressalvas. A vista para o vale e a piscina no jardim são puro relaxamento. Hotel muito bonito e staff simpático. Destaque para Antonio (recepção). Café da manhã é super completo. O melhor que tive na Italia.

A localização nao é nada central. Considero o hotel uma excelente opção se a ideia é relaxar por 1 ou 2 dias. Se quiser usar para fazer bate e volta pela região, não é prático. Ficamos na suíte Il Palio. Quarto enorme com hidromassagem, mas teve vazamento, molhando o quarto. Esse quarto não tem ar condicionado ou ventilador. Pode ser desconfortável em dias mais quentes. O restaurante do hotel apesar de bem avaliado, tem poucas opções e caras. Se vc quiser ir até o centro de Siena levará uns 20/30 min. Sair para jantar fora poder ser complicado em razão da estrada.

Le personnel Antonio et Massimo qui ont fait le maximum pour solutionner nos problèmes de climatisation à notre arrivée. Carolina , qui nous servait le petit déjeuner , était tout simplement exceptionnel ! Aimable professionnel souriante.

Climatisation qui ne fonctionne pas en plein mois de juin. Le manque d’informations sur les animaux de compagnie . Les règles ne sont pas claires lorsqu’on réserve sur Booking.

What we liked The property is beautiful and very well maintained. The view was spectacular and one of the highlights of our stay. The restaurant was excellent, and the buffet breakfast offered a great variety of options and was very enjoyable. The pool area was also fantastic and perfect for relaxing. The bed was very comfortable, and both the room and bathroom felt spacious and well designed. We especially loved the classic character and atmosphere of the room—it felt elegant and charming.

What we didn't like The only thing we did not enjoy was the smell in the room. It seemed like the curtains may have had a strong old or musty odor. While it did not ruin our stay, it was noticeable. That said, the classic style and overall beauty of the room were lovely.

Eccellente

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Nice hotel and great location. Very nice breakfast

The places of the pool and the bar and also the garden weren't well kept