Hotel Naomi City Center

4 % commission for paying with credit card, no chance of check-in earlier than 3 p.m., extra small bed 1,30 m width, and an extra bed that nobody used, a great balcony, def. our first and last stay but near to downtown !

Nice small hotel in a great city centre location. Also not far from the lagoon. Comfy beds, good aircon, shower with free toiletries

There was a bad smell from the drains, it was ok once you use the drain cover. We had a few rooms, the king was great with a balcony but some other rooms only have a window to the corridor. The double beds felt small

Absolutely perfect location, very short walk to town square. Staff very friendly and helpful. Very nice room, quite clean and modern.

Rooster crowing early in morning — not a complaint, actually enjoyed it (some might not though)

Great new looking hotel in the center of town, helpful staff until almost midnight. 2min walk to the main Plaza.

Internet a bit spotty in the evening but not for long. Room had a smell when we first came in but disappeared then.

Location is ok.

During our stay in the hotel, the second night the hotel went in black out. Air conditioning, toilet and all the other commodities shut down with +30-35 C outside. Taking into account there were no windows from the room pointing outside of hotel (be careful about it, there are 2 rooms like this, with windows pointing to CORRIDOR), it was a tough night to go through and very challenging morning. Hotel put no efforts to ease the situation and refused any kind assistance or reimbursement.

The location was great.

The room was very dark because the window is not looking outside but in the corridor!So you can't even have the blinds open because people are walking by! The bathroom was smelly but so are the streets and every bathroom in the restaurants in Bacalar so there is probably a problem in the town.