Illa Cozumel

Staff was friendly and helpful! The garden/main path is beautiful with all the plants. The bed was comfortable and we enjoyed Netflix on the TV on a quiet night. We also appreciated the supply of free drinking water.

The biggest downside - and sadly one outside the hotel's control - is the noise... Being so central is nice but it apparently also means you're surrounded by bars, and on weekends especially, the music is relentlessly loud. Unless you sleep like a log or travel with serious earplugs, it will be an issue. My second concern is the gap between expectation and reality. The photos are a bit misleading: the property and pool are much smaller than it appears. Privacy is also near non-existent, e.g. your terrace looks directly into other guests' windows and sits right along the main corridor. The rooms themselves could use a bit more love, with white-grey floor tiles that drag down what could otherwise be a charming space. Finally, the breakfast. It's not included. The hotel advertises morning snacks, but what's on offer is in our opinion a bit underwhelming for the price point. A small upgrade here would go a long way.

Tutto, ogni cosa oltre le nostre aspettative. Dalla comodità e bellezza delle stanze, alla gentilezza di tutto lo staff

Las instalaciones bonitas y limpias, con habitaciones espaciosas, luminosas y cama muy cómoda. El personal muy atento y amable. El desayuno básico pero para nuestro gusto perfecto. Algo de fruta, jugo natural, café y algo de bollería dulce. Agua y café disponible durante todo el día. La ubicación es excelente, a 5 minutos caminando literalmente del puerto donde llegan los ferrys con comercios, pubs y restaurantes en la zona pero lo suficientemente alejado para que no sea una molestia para descansar. Recomendable 100x100

Nada, todo perfecto!

Bienveillance de l'équipe, les chambres propres et avec tout le nécessaire, la piscine, le jardin bien entretenu, le fait qu'il y ait de quoi manger le matin.

Las instalaciones son de lo mejor. Tienes una pequeña villa equipada con todo lo que necesitas. Después una zona común con piscina y sitio de descanso.

En primer lugar, aunque está justo en el centro, esto es un gran inconveniente al mismo tiempo ya que está al lado de todos los bares con música. Los fines de semana (viernes a domingo incluidos) escuchabas la música de uno de los bares hasta las 4 am, siendo tan alta que vibraban las paredes de la habitación. Nosotros somos buceadores y no pudimos descansar, lo cual impacta negativamente en nuestra actividad. A pesar de tener unas instalaciones increíbles, si no puedes descansar, baja bastante la calidad del lugar. En segundo lugar, el alojamiento indicaba que había parking pero es una calle pública fuera, aunque se aparca fácil.

Very clean and aesthetically beautiful. The room was very spacious and comfortable. The grounds were well taken care of and the pool area was lovely. Antonio, the front desk clerk, was wonderful.

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Everything. The staff, Antonio and Diego were super nice and caring, the facilities were good, the bed was comfortable, the room was clean, good location. This is one of our favorite places in our trip!!

The rooms could use a bit of maintenance, it was a bit noisy because of the club close by and the pool water was a bit too cold, but it didn’t affect our stay, which was wonderful