InterContinental Grand Ho Tram

Check-in & Out

Property Notes

The property provides shuttle bus service between Ho Chi Minh and Ho Tram, and vice versa. The bus is located at the VinaTex building, 14 Vo Van Kiet Street, Ward Saigon, Ho Chi Minh City (at the Corner of Nam Ky Khoi Nghia and Vo Van Kiet). Bus seats are limited and allocated on a first-come-first-serve basis. Reservation is required in advance and is subject to availability. To process the bus booking, please contact the property to check available bus schedules, the pickup location, and reserve the bus seats. All guests are required to present original, valid identification upon check-in. Foreign guests must provide a passport along with a valid visa or residence card. Vietnamese guests must present a valid national ID card, passport or birth certificate for kids. Resort check-in time is 16:00, and check-out time is 12:00. Early check-in or late check-out requests are subject to availability and may incur an additional charge. Pets are not permitted on the resort premises. Outside food and beverages are not allowed within the resort. Additional guests will incur extra charges in accordance with the resort’s policies. In accordance with Vietnamese law, entry to The Grand Club and VIP Gaming Areas is restricted to eligible guests as follows: - Local Vietnamese Guests - Must be 21 years of age or older and possess full civil legal capacity. Entry fee applies: VND 1,000,000 per person per 24 consecutive hours, or VND 25,000,000 per person per month. Provide proof of regular monthly income of at least VND 10 million in accordance with Vietnamese law. Acceptable documents include recent pay slips or income confirmation (issued within the last three months), valid labour or lease contracts, or savings/deposit certificates with a minimum one-year term. Multiple documents may be submitted. Conduct all gaming transactions in Vietnamese dong (VND), with any remaining value reconverted to VND upon exit. Foreign Passport Holders must be 18 years of age or older. Please be informed that the surcharge for kids could be collected upon check in, depending on the payment methods the guest chose on the booking website. Surcharges will be as follows: - Children 0-3 years old stay for free if using an existing bed. - Children 4-11 years old will be charged USD 10+ per pax per day for breakfast if using existing beds. - Children 12 years old and over will be charged USD 48+ per pax per day for staying and breakfast. An extra bed, if requested, is charged at USD 30+ per bed per day. (An extra bed cannot be set up in Twin Rooms) The above prices are not inclusive of service charge and VAT. A deposit may be required at the property.