The Stories Hotel

Nothing

The rooms smell of cigarettes and the beds are very uncomfortable I was given a room with one bed for 3 adults when I asked for 2 single bed and one fold away bed. Was told no more rooms. Then I complained and they gave me a room very far away from lift. My father had injured his leg so had to walk very far in pain. I hurt my neck from poor bed. Would never recommend this hotel and never stay here ever again. I use the Raddison group all over the world I think it’s now time to stop using them and go with another brand of hotel that will take care of their clients. Very poor very very poor.

I just like the locations only

Bed sheet and cover should be clean,instead of used,leakage in the bathroom,some kind of smell always comes,I don't prefer in future

Nothing

No cleanliness Bad smell Smelly rooms Water leakage from taps Cockroaches No bed sheet change

We decided not to check in as soon we saw the room’s condition I would suggest you should check the rooms before u book or pay! From the staff till rooms nothing was worth it therefore we decided to go other hotels which was cheaper and worth it. The arrogance front desk staff could be the worst customer service care I would have experienced! No apology was from them at all. The bed linen had hairs, the bathroom had hairs and the room were very different from the pics.

We decided not to check in as soon we saw the room’s condition I would suggest you should check the rooms before u book or pay! From the staff till rooms nothing was worth it therefore we decided to go other hotels which was cheaper and worth it. The arrogance front desk staff could be the worst customer service care I would have experienced! No apology was from them at all. The bed linen had hairs, the bathroom had hairs and the room were very different from the pics.