Arena Beach Hotel

Loves the hospitality and location. The staff was really cooperative and helpful, specially Mr Rajiv who personally assisted us in smooth transition of everything. We got a room on 12th floor with sea as well as pool view, which was definitely worth every penny.

We were overjoyed by the helpfulness of the staff. Hasim was fabulous and very attentive to our family

We did have to wait a bit after 2 pm to get into our room.

Location lis amazing. Mixed review, we found a cockroach and the fire safety is none existent. No fire safe doors or sprinklers we were on an inside room basically if there was a fire we would have died. Doors did not meet the floor. Away from this the location was brilliant. Staff were nice

Dinner on the beach was beautiful but over priced. we found a cockroach and the fire safety is none existent. No fire safe doors or sprinklers we were on an inside room basically if there was a fire we would have died. Doors did not meet the floor. Bookings.com don’t want to take any responsibility for this. Which has made me loose some trust in them also.

Arena hotel itself is very beautiful and centrally located on Maafushi island. The outdoor facilities are excellent and the staff working in the restaurant are very attentive. Particularly Hashim who made us laugh every day! Our room was always spotless and the room service excellent. Unfortunately, I wasnt able to catch his name. With that said, the guides for the excursions were wonderful: Izey Madey and Kitte. In short, the service was in general very good. Aside from everyone at the reception and the main guy at the excursion counter. However, it made us feel better knowing we were NOT the only ones that felt that way. Again, the hotel itself was very nice and overall we would gladly stay again. We stayed over 7 nights if that makes a difference…

However, we stayed here 7 days and do unfortunately have a few things to point out. The female receptionist at arena veli seaview was incredibly rude and uninterested in EVERYTHING. We asked her several times different things (Shruti). The final straw was when we were checking out and I asked if she could possibly please assist with filling up our bottle (one). We know this was an option as they did offer that service in the room. She didnt give us a proper answer and just said ask at cafe. I then walked to the cafe who said they can only assist if we buy a water. I then went back to the reception and asked if they could please fill a tiny bit in since I didnt want to use any more plastic bottles. She again ignored and rolled her eyes and then said you have checked out, we do not offer you service anymore. I kid you not. There was no lost in translation excuse as everyones english is top knotch. I also understand that they want you to pay for water but since we literally had a bottle in the room I was hoping she could assist. It is very frustrating to see so so so much pollution from this hotel and the money making aspect is honestly sickening. We had met several at different hotels on the same island as well as our other hotels in Male etc that had no issue assisting. All in all, with a kinder attitude, it wouldnt have been a big deal AT ALL. The same applies for the main guy responsible working at the excursion counter. He was so incredibly rude, it was gobsmacking and in the middle of our conversation with him (which was less than one minute!!!) he just turned away and began talking to someone else. We also tried to offer our feedback and he replied sarcastically.

Miejsce ładne, widok z okna śliczny, blisko do plaży, 4 hotele w pobliżu do dyspozycji, 2 baseny, siłownia do dospozycji. Kilka rodzajów restauracji. Obsługa fenomenalna.

Zniszczone meble, nie powinienem się czepiać szczegółów, ale grzyb był za szafką, może to był wykwit solny, nie mnie oceniać, nie robiłem badań toksykologicznych. Zarezerwowałem 4 osobowy z dostawką Premium Super Deluxe standard, otrzymałem kawalerkę 3 osobową z niepościeloną sofą i zużytymi meblami. Nie otrzymałem pokoju w standardzie wielkości jaki zamówiłem, za który bardzo drogo zapłaciłem.

Everything, especially hospitality