Hotel Leo Station et Annexes

Location, comfortable with good facilities, friendly staff and the Leo Wagon Brasserie

A coffee/tea machine in the room would have been great.

Mooi hotel en centraal gelegen

Bedden

I hope this review is read by tourists and hotel management. Hotel employees- they do not care hence it is not for them. We have booked a 3-night stay, standard double room. At checkin we are automatically being offered a room in the ‘new hotel’, at 40 € extra per night. This was the first red flag. We refused, as we had already paid 130€/night. We got a room in an ‘annex’ - a building across the street. Dodgy stairs with no elevator, in front of the room door a massive cot, completely against any safety rules, especially fire management. Second red flag. Got in the room, it was so dark even with the lights on, it was scary. You couldn’t read a line in a book with that light. The room had three single beds, despite being sold as double. It had a bad hostel feeling. No bottle of water, no kettle or hot drink station. Horrible. Went to reception and the personnel was obnoxious - explaining us how for 3-star they don’t need to provide anything really because it is not [in french] ‘rentable’, meaning - business efficient. I called booking .com and they called the property, finally we got moved to the new building. The room was better and at least had light. However - no water bottle ( it’s 20 cents), no kettle, after first night no room cleaning! We had to ask for toilet paper at reception! The room was a ‘double’, but it had two single beds, awful, not stable, moving about, with the most horrible mattresses. The road where the hotel is is very loud and there was construction work next door as well. Worst night sleep ever. What hotel management should know - their personnel is obnoxious and have an attitude. Telling us that 130€/night for something that looks like a hostel is fair makes me think they get paid too much. The hotel and adiacent restaurant lost at least 6-700 € on us. We would have had breakfast and dinner at the hotel, as the restaurant had quite good reviews.

The location. Perfect to use as a base to see the sights

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The property was in a perfect local location with access to shops & restaurants. The staff were incredibly nice. Upon arrival we received a glass of champagne which was nice. The hotel restaurant had delicious food. The rooms are larger for Europe and very clean. Beds were very comfortable. We would recommend this hotel & we would stay here again!

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