Hotel Balcón de los Montes

Mahtava henkilökunta;)

Suurille ryhmille suunnattu-aamiainen loossissa pikkuporukalle

Att det var så lantligt.

In a nice position .traditionnel hotel .

We accepte that our Spanish is very basic however the lady who we saw on our arrival was very sombre and wasn’t able to even smile .We felt that we were in fact just a nuisance.This was our first experience of unfriendliness…..that we have had during this trip. We ate in the hotel that evening….my husband’s entrecôte was very nice however the rabbit dish that I ordered when served………sometime later …… was actually a processed slice of chicken .No explanation was given to me to explain why it wasn’t the rabbit dish until after I had left most of the meal and then it was accepted that no it wasn’t rabbit . Our room was a nice size but unfortunately had a stale odour .The air conditioning however thankfully was fine . The next day when we went down to the restaurant for breakfast we were asked what we would like and we both agreed with the suggestions given . A few minutes later ,my husband did receive a ? Panini with bacon inside…….but although i sat patiently nothing arrived for me …..and once my husband had finished we made the decision to just leave . My experience left me very sad and to be frank very dissapointed . This is the first negative review we have had to give during this holiday and we do not take pleasure in doing so .

Fully wheelchair accessible. Street parking outside. Excellent local style food at reasonable prices. Lovely staff.

Not enough storage in room. Bathroom basin too low, mirror too high and no shelves.

Todo nos gustó , tanto el personal , como el restaurante , como las instalaciones

Si

Nada