ШПИЦІ Hotel & SPA

- location (the view if the mountains is great) - some staff were very friendly and good at their job (like Vladyslav) - parking - indoor pool 24/7 - slippers, kettle, balconies - comfortable bed - amenities (board games, ping pong table) - pretty good breakfast (very little variety tho) - outlets on each side of the bed - big wardrobe with a safe - blackout curtains - they left some pre-cut fruit for us in the room as a gift, however the windows were opened, so the fruit attracted a lot of fruit flies which were impossible to get rid of

It was absolutely disgusting to say the least - the bathroom was dirtier than a public restroom in a pub - the smell of mold and sewage in the bathroom was so strong, we had to use the bathroom at reception and kept our bathroom door closed at all times - there was hair and BUM PRINTS 🤢 on the toilet seat, and (after we had asked the reception to send someone up to clean it up), the housekeeper BLEW THE HAIR OFF of the toilet seat and DID NOT EVEN TOUCH IT WITH A TISSUE (unfortunately, we can't add a video to our review, but it shows everything very well, and simply wiping the toilet seat with a napking would take care of the problem), and they put up the "disinfected" sign back up 🤢 - the shower head had brown dirt and someone's hair on it, which also WAS NOT taken care of by the housekeeping - the TV was quiet old, it couldn't play media from a flesh drive, so we were stuck with pre-included media options - the plates at breakfast were dirty - wasps - the staff didn't speak English

The hotel is very comfortable and nice. The location is top. We liked everything, the staff, the food, the spa zone, the atmosphere are just beyond our expectations! I’d like to outline the personal , they are very friendly, helpful and making their best for your rest.

Amazing views

Very low to the ground bed with too firm of a mattress. No air conditioning in the room, the portable unit they provide barely works and makes noise. No elevator on property, so hello floor 4 with suitcases. Very small parking lot.

Nice view

Poor sound isolation within the room, and between the rooms

Location, room, service, food, spa, desingn Everything was awesome!

No air conditioner in the room