The Byke Suraj Club, Junagadh

The hotel reservation staff was polished with good english. But, very professional and dismissive of requests made by us. We asked if it is possible to not loose all the money when we are not checking in. Although I understand, they have a right to deny, but usually Hotels do consider their guests requests. I can simply say that they were both professional and ruthless in making money.

The rooms were spacious, bed was comfortable. Staff was attentive.

The hotel is beside city garbage dumping ground. Lot of odour in and around hotel. Hotel restaurant food is too expensive. Room AC were not cooling room properly. Initially got a room where water was dripping from AC on electric fitting. Spent one night without AC in hot weather. Shower was not working well. Hair dryer was not working. Bathroom did not have hot water, staff would fix is promptly but temporarily, need to call them again next time you need hot water. Tea kettles were not clean. Hotel did not accommodate early check-in request, charged extra for 2 hours of early check in

Rooms were comfortable

Staff was coordial

Clean rooms, courteous and helpful staff, and tea. This is my second time here and I thoroughly enjoyed the hospitality extended. Keep up the good work, team.

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