Hotel The Retro Regency

Felt safe and comfortable. Good accommodation

Staff were really helpful

Cleanliness of facility, knowledge & co-operation of staff and local sightseeing arrangements by the hotel.

1. Unable to get rooms closer in the same category so we had to upgrade one room. 2. Breakfast services were disappointing a) slow services and b) unable to cook special simple meals.

Nothing. Neither the property nor the staff

1. Rooms are matchbox sized. 2. I and my husband were with my 7 month old and 4 year old. Instead of being empathetic and helpful, the staff was rude, cold and inconsiderate. Rather the manager screamed at me and asked me to vacate the hotel at night with my kids. And that is just because I had a confusion about. They asked us to pay the entire sum beforehand while we wanted to make a part payment initially ( as mentioned on the website) and the remaining at departure. The manager threatened that the Hotel was owned by an MLA and that he would call the police if we don’ didn’t pay. We left the Hotel a day before we had planned. Not just this, the next day they were complaining that my baby was crying a lot, which is obvious when a mother is away and the entire staff was aware that I was out and my husband was alone taking care of both the kids. They should have rather offered help. It was undoubtedly one of the worst experiences of our lives.