The Pinewood, Nainital by Leisure Hotels

Rooms were pathati

Staff behaviour is very good and friendly. Mr. Deep was extremely helpful and kind. Other staff was also humble and prompt.

WC flush was giving problem, but was immediately repaired upon complain.

The location is good

There is no catering facility of food while it was mentioned in booking.Service also not up to mark

It’s clean, bright and pleasant. The 2bhk that we stayed in was very nice. The location is nice, very close to St John’s Church and the High Court.

Clean and bright

- The location is about a 20 min walk from the central street and lake in Nainital - It is fairly quiet around the hotel premises

- The rooms are much smaller than indicated in the pictures - The beds are smaller than an average queen size bed which made it uncomfortable - They have NO ROOM SERVICE available even for a cup of tea/coffee - The larger room has a kitchen space, but no pots, pans, plates or equipment to cook. - The hotel team to manages the correspondence is lax and laid back - They took for ever to send the tax invoices - Overall, the place was a let down. There's a property within stones throw from this one which seemed more professional and cleaner.

Stay was worth at Pinewood, booked after reading reviews at google and booking.com. Staff was really good here, Deep the caretaker made us really comfortable I was with my family and they also appreciated Deep and team at Pinewood. Breakfast was 10/10. Overall if you are a couple or coming with family it's worth booking a stay here, they also help you with cab arrangement wherever required. Only thing that was off is you can only get breakfast here and for lunch and dinner you need to go out or use Swiggy/Zomato. Deep and Team thanks for being wonderful host please include lunch and dinner also you guys are doing a great job.