Orizaba Inn

La tranquilidad

No hay algo que no me gustará

La ubicasion

Que el restaurante maa tiempo de comida o cena extencion de horario

La ubicación es perfecta todo queda muy cerca del hotel

Location and cleaning staff were friendly and great at their jobs.

Terrible welcome, accusing me of not paying when reservation was already paid. They promised an early check-in, which turned out to be impossible. I upgraded my reservation when booking.com offered it a couple of days before arrival. When I got there, I was given a worse and smaller room than I had originally booked. One of the receptionists was extremely rude and had no manners, making communication very difficult. During my stay, I had to use the meeting room to take an early meeting online. I asked them to take my breakfast to the meeting room. I finished my meeting and took off to explore the town when I received a WhatsApp message asking to present myself at reception since they had a "delicate" subject they needed to speak to me about. Since I was far from the hotel, I called my phone, and they proceeded to scold me because I left my breakfast plate at the meeting lounge like they were my mother. Absolutely cero respect and completely inappropriate. Had they waited for me to arrive at the hotel and told me about this respectfully, I would have understood, apologized, and left an extra tip. When I arrived at the hotel, I asked to speak to the manager, who turned out to be just as rude. 2 out 10 service would not recommend this place to anyone. Unless you like to stay at hotels and have absolutely no service.

Freundliche und kompetente Mitarbeiter, schönes, helles Zimmer

.. wir hatten zunächst ein innen liegendes Zimmer und haben dann für ein geringes Aufgeld gewechselt

Excellent location and the breakfast was delicious! Authentic Mexican food and friendly staff.

Our room had frosted windows so it had no view at all. The bed could be a bit more comfortable.

breakfast is good and good service, i just had to add extra eggs to my plate. the location is great, everything works like new

maybe a few more options on the breakfast menu?

The price was cheap, staff very nice and helpful.

Parking was free but a block away. Do, difficult to manage luggage. Room was very small and there was only one face cloth and hand towell for two people. We had to ask and sign for glasses and extra pillows.