Le Meridien Taichung

感謝台中李方艾美酒店幫我升等成套房，住的非常舒服，房間也非常寬敞和漂亮

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spacious new and clean bedroom cha ginger room in the gym are nice I forgot a jacket in the closet, when retrieving my luggage after lunch, it was ready with my belongings, very appreciated.

Check-in Laborious i checked in, i was told the pool is not available for "sanitation". no one uses sanitation that requires closure once a month. it is a pretext to use the rooftop as an event space once a month to make more revenue. which is ok, but don't lie to guests. when complaining, I was told.the same. I got.sent a letter to the room explaining it was written in booking.com. in deed it was but below.revoews, all the way at the bottom. is your purpose is.for.guests to have a good time or to prove you are right somehow? a letter to explain to your guest he is.wrong, and 0 offer or compensation? offer a drink or something just to make your guest.feel like you are actually sorry. rooftop set up is great for event, but very poor for individual guests. messy high tables, 1/4 set up during day time pool looks like a bassinet added. staff at the rooftop were very average. I did not feel welcome. I asked to have a drink when arriving,, the staff asked me what do I want to drink while walking to the table?? he led me straight inside, did not bother to know if I wanted to sit outdoor. I sat, I was asked my room number and name before even being given a menu. it was mandatory to give my name for a drink.if I give my room number you have my name no? I checked out. got asked again for.my card and signature, even tho the amount was less than the deposit. I tried to go lunch at 11:45am, the Chinese restairant was closed, the buffet restaurant had a line of waitress and waiter doing nothing,, I repeated twice I did not have a booking and wanted a lunch for 1, for one lady to tell me no, we are fully booked, even for guest in house. no alternative location was provided. the concierge sat me in the lobby for lunch. worst 5* lobby experience ever, I had to stand up for everything I wanted to order. the poor waitress was alone to handle everything service and barista. I request soy sauce and chili to be with the fried rice, there is no mise en place.

スイーツショップの宮原眼科がすぐ近く。日中に行けなくとも晩に出直せる。徒歩圏内で美味しい中華料理店にも行ける便利なロケーション。

良くなかったわけではなく、ホテル全体が白色と黒色を基調とする造りだったので、お部屋も同様の配色。なんか落ち着かなかった(笑)

設備

我想說住房的時候他們很早就要趕趕快來整理

房間及環境

服務態度及積極度 以一間五星級酒店來說 我基本上那天完全感受不到 他們有想關心客人需求

服務人員很親切