Central Palace Halal Hotel

The location is right near a metro station and a bus link to the airport (number 67). You can easily walk to many tourist attractions, if it’s not too hot! The hotel is clean and all amenities are provided. Water bottles are replenished daily. Room was very spacious and clean. Showers are hot and plenty of toilet roll is provided!!

When checking out there was an issue with the card machine not accepting visa. They tell you to get cash out but the machine charges you to do that so we refused. They used the restaurant card machine to take payment. The gym had no aircon so was really warm n stuffy. You need to give an hour notice to use the spa facilities, which isn’t ideal as a tourist! The breakfast was really good if you go when it opens but chilled items (like yoghurt) are left open and not chilled for breakfast duration.

Following are things we reported to the hotel in writing and in person two different times during our stay, yet we only received a generic formal reply with no actual resolution. 1. Mosquitoe was present in the room with windows closed, and no electric mosquito repellent provided. Though not bitten, we were disturbed and woken up. 2. Wi-Fi is unstable and weak. Our business call was suddenly dropped twice, so we had to use our own data instead. 3. Shower water is very weak, we tried in the day night and evening. The water never gets hot even at maximum settings. 4. The upper lobby is partially under renovation, with a strong formaldehyde smell. 5. There is visible cotton fluff in the room and on curtains, causing constant sneezing. 6. Room slippers are missing; it is unclear whether they were omitted or not provided. Back then, we were hoping that hotel management would reach out to us promptly for a proper discussion. For us, the experience is disappointing, and a clear discrepancy between the online photos and the actual property. Based on our experience, we do not feel this stay is worth the high cost.

Location was great, right by the metro too so very convenient. Rooms massive and bed very comfy. Air con works great also.

Staff were friendly enough and polite, but not too chatty and quite awkward and very young, maybe just confidence. Indoor pool was freezing and steam room broken. Room had lot of mini issues, a tap not working, shower leaking etc but nothing major.

Good central location with a metro station minutes away.

Absolutely no flexibility over the 14:00 check-in time. Guests often seemed to be a general inconvenience to the reception staff.

立地環境。駅にもバザールなど観光地にもアクセス容易です。地下鉄駅もすぐです。配車アプリはホテルの裏通りに来るので注意必要。

２泊目の晩に熱い湯がほとんど出なくなりフロントに尋ねたら水圧のトラブルで1時間くらい修理にかかるとのこと。寝てしまったので朝にシャワー浴びました。窓の一部がきっちり閉まらないようでした、冬だと寒いかも。

Breakfast is reach, but simple. Location is great