Vida Nova Retreat

Hout Bay is a lovely in-country area. The property has secure parking area within the gated compound. The bed, pillows and linen were comfortable.

The room was knowingly allocated for the night even though it appears they knew about problems that made it beyond acceptable. The roller curtain system was broken. One blind stopped two thirds of the way down, one worked and the first did not come down at all and seemed to be a manual blind but pulling lightly on the centre of the blind result in it falling down bruising my arm and narrowly missing my head. We too, having checked with reception as to the re-entry at night (after dinner locally) found the gate bell system to be fault and we had to stand outside calling with a mobile phone and shouting in the hope someone would hear us for about 15 minutes. Finally someone from reception let us in. Luckily, having seen a review of this issue before we staying had made it less stressful but still caused distress for my wife locked out without a car in the street at night (about 23:10 hrs). The bathroom felt dirty with highly stained tile grout and cracked across the sink bowl which was discoloured. It appears that the hotel is expecting to become a Marriott property and is holding off renovations until that contract is concluded. Not ideal for those staying there for now. After you book you will find out the restaurant is only open for breakfast and not for lunch or dinner.

Everything

I was surprised to be charged for the sheets which I cleaned to the best of my ability when I had a stomach upset.

Favourite hotel we stayed at in Cape Town! Stayed at the end of February and Vida Nova was so relaxing. The heated pool was heavenly, the breakfast was delicious, the staff were so lovely and helpful, comfy bed and lovely room with balcony overlooking the beautifully kept gardens! Would recommend anyone coming to Cape Town to stay here!

It was not at all as it seems in the photos. We arrived and felt unsafe, the room looked nothing like described. We ended up leaving soon after we arrived

Goed ontbijt, mooie tuin met ligbedden, behulpzaamheid manager.

Hotel is naast een lawaaierige baan gelegen

Föhn war durch den Bettrahmen fixiert und konnte nicht ins Bad mitgenommen werden. Es fehlte ein Spiegel dort wo der Föhn fixiert war. Wurde leider beim Ausbau nicht mitgedacht.

Absolutely beautiful hotel, very welcoming and friendly staff, great breakfast and service. The rooms are very big and bright, with beautiful views. Great location.

There was a heatwave for 2 days, and the rooms didn't have air-conditioning, so it was a bit warm at night , only a ceiling fan. But the rest of the time, it was very comfortable .

Staff was very friendly, beautiful garden and pool and spacious rooms!