Neugal Riverfront Resort

Location, location and location

Bathroom was congested

It was heaven!

I loved everything about the property! It may seem like a paid review but the experience was so memorable and mesmerising that I feel it should be written.

Location and River view.

Location was amazing. Staff were very friendly and helpful.

Should have some local cuisine.

The location. Its right by the river. Just walk out of the hotel and there it is, a gorgeous and beautiful river.

The room next to me was having a birthday party and they were playing pretty loud music. We were super exhausted but still let the other room enjoy. At 11 in the night we requested the music be stopped so that we can go to bed. When we complained again at 12, they suggested we should pack all our stuff and move to a different room, so that we won't be bothered. They wanted me to move with a 1 year old baby. When I told them that is not going to happen sternly , they finally got the music to stop, but the party didn't. There were like 15 people in that room together. ( the group had booked multiple rooms). They then proceeded to open their rooms door and kept screaming and shouting and at 4 am i was done and had had enough. I called them to understand the absurdity of the situation and told them that i will literally call the police regarding a noise complaint. Was finally able to sleep then. The hotels excuse was that they were scared to say anything to them as when they screamed at management. It's your hotel and responsibility, how can the management be this irresponsible. They apologized and promised a refund but that was all false.

I booked Suite room no.106,room was big clean,there is a balcony overlooking River and Dhaulagiri Hill...beautiful scenic resort...good for family and friends to get relaxed.Staffs were polite.

nothing