The Springbok Lodge

Delicious - catered for every need.Lovely table placement on the deck.

De accomodatie en de game drives

Het diner, foto’s waren anders dan de werkelijkheid We hadden buffet en de foto’s zijn mooi opgemaakte borden.

Lovely location, facilities and staff

Serene

The game drives were fabulous we managed to see the big 5 virtually every time we went our, only once we were unable because of heavy rain. The food was delicious and plentiful. Our Ranger Itumaleni was excellent and looked after us and I am handicapped but no problems at all.

Nothing, everything was organised so professionally.

Everything was excellent Our game ranger Sira was excellent Food every meal was delious Would love to go again Game viewing was excellent Really a wonderful experence Many thanks to everone at Springbok Lodge

all Good

rooms are isolated from each other and staff is very friendly and always smiling

big battery cars for the electricity is creating noise for some rooms. The lodge cannot stop them of course but may place them far from the tents

Staff were excellent

Not applicable

The game drives were amazing. We really appreciated how our game ranger (Nokwanda) shared her knowledge of both fauna and flora, and she had good tracking skills. She was attentive to the clients needs. I was able to get some great photos. I enjoyed the salmon roulade.

Was very disappointed with the accommodation, definitely not 5 star luxury compared to other 5 star safari lodges I have stayed at. A few suggestions to enhance the guest s experience: 1) the security safe was very small; suggest to install safes large enough for a laptop/ camera. 2) suggest to install a large walk in shower (outside shower lacked privacy, and it rained most of the time) in line with international trends in the rooms. 3) to train the food servers to be more friendly and attentive. When water or food was finished on the buffet, we had to ask the staff every day to replace it. Breakfast felt rushed (only 1 hour). Recommend to have breakfast from 8 to 10h00. 4) To improve on stock management. On my 1st breakfast I was told they could not make poached eggs because they were out of eggs ..not acceptable for a 5 star establishment! 5) The WiFi was very slow...needs to be improved. 6) Need to install a printer in reception..the receptionist had to keep going to the back office for printouts. 7) To build the ramp in the front entrance to the height of the game drive vehicles so it is easier to disembark especially in the rain...suggest to see the one at Cheetah ridge hotel. 8) the dinners lacked flavour, suggest to marinate the meat over night to enhance the flavour and texture. 9) First game lodge I have stayed at where we had to pay for water, cold drinks and alcoholic beverages served on the game drive...made it feel like a budget/ 3 star experience 😔