Continental Apartment Hotel Helsingborg

Centralt

Inget!

Location is brilliant

During my stay, a guest in the neighbouring room had a psychotic episode, screaming he would 'kill them' banging on the walls, shouting in the corridor that 'they would burn in the fire' this went on for hours. It ramped up to screaming and swearing, threats of violence and death. The room I was in had no escape except past his room, so I was trapped too scared to leave as he was utterly deranged and physically aggressive. There are no staff based at the premises, so I was ringing the number they give you repeatedly to no reply. I wanted to know if I could escape out the fire escape, but no one answered or called me back. I emailed them (the only other contact you have) saying they should not send any cleaning staff alone and that I was going to contact the police, and then I just ran for it. I got outside and just cried and cried I was so terrified and relieved to be out. Speaking to the police the guest was already known to them. I didn't go back to the hotel and booked another place to stay because I was too frightened, I asked a burly male friend to collect my belongings. That was yesterday, and I still have not had a single word or reply from the hotel. Even to check that I am OK. I appreciate they cannot predict guest behaviour, but as an absolute minimum I would expect they show an interest in their guests' safety. But not a word. I would not recommend this place at all. No concern for safety, no duty of care for guests, and they are clearly aware of this individual and still placed me in the next door room, on a narrow corridor with no other access or escape. There is no ID etc required to book or stay so there is clearly no vetting or oversight. Avoid at all costs!!!!

Vackert, välstädat och fräscht . Prisvärt Perfekt läge Fick ett jättefint rum med balkong mot innergården

Helt obemannat. Obehöriga som befann sig i huset nattetid Tog en månad att få ut ett kvitto

Location

Tv was broken, cover of toilet was broken, we had few apartments and one had broken lock as there was no stuff guy had to wait 3 hours while locksmith came. Was not possible to contact stuff.

The location and the facilities, kitchen, dining room

Bathroom very small and shower doors broken