IZUMRUD PALACE

The hotel was nice in general, services, breakfast. The bed was nice.

They try to give us a different room with separate beds even tho I told them a month in advance that we needed the room I booked because we were celebrating our wedding anniversary, they said yes and did the opposite when we arrived, it was late, we were tired and they lln they gave us another room that was OK after the reception guy talked to the owner. Later that night the owner came to say sorry and brought sweets and tea, we spoke about it and we told him the next day was our anniversary, he said he was going to give us a cake for that. The next day he saw us outside of the hotel and he repeated that he has a surprise for us for the anniversary without us asking for it. Long story short, he didn't and he disappeared those days and we got nothing. I mean is just better not to say nothing to the guests if you can't keep your word.

Breakfast was more than my expectations. It had their traditional foods different from the typical English style breakfast but delicious with all types of flavored teas. Great! The location of the restaurant was great too. Quiet and spacious too.

Second day my room wasn't made. I realized I needed to put a notice tag. The next days were great thereafter.

Position was good

Breakfast was dissapointing Carpets need to be changed Beds very hard Need xtra pillows

Просторный чистый номер. Есть всё необходимое для комфортного проживания. Отель сам по себе новый. Отличная локация, до исторических достопримечательностей не более 30 минут пешком по парку (на такси минут 10). Замечательный персонал. Отдельное спасибо управляющему за гостеприимство.

На завтрак нужно приходить пораньше. После 9-00 многих блюд уже нет.

The owner of this location was very welcoming and friendly.

Отдохнули в отеле прекрасно , отличное расположение, пешком до вечернего Регистона прогуляться вполне приятно, уютно и чисто , хозяин отеля ну очень гостеприимный , хочется вернуться . Вкусный завтрак , самса великолепная .Благодарю.