TheJoy City Suites

TheJoy has two buildings (on adjacent streets), one with the reception desk and the other without. We stayed in the building without reception and were sent an entry code before check-in. The hotel is in a great central location—right outside the Chania old town, within a 10-minute walk to the harbor and main KTEL bus station, and in a safe, quiet, and clean neighborhood.

Our room and bathroom were a good size and the bed was comfortable, but the room and furnishings seemed a bit older than they appeared in the photos online. The walls in the shower stall had some built-up grime/mold. The glass in the shower stall only covered it halfway, so we had to keep a towel outside the shower to soak up water that splashed out. The sink also drained really slowly. We realized on the last night that the windows couldn’t stay closed properly (we originally thought housekeeping was opening them every day while we were out). The wind would push open the windows and let humidity and cold air in.

Really close to the downtown

it doesn’t feel like a hotel room

Great location and loved that it had a balcony

All good

What breakfast?

I was not aware that the only access to the rooms was a long flight of stairs. So arriving at night from 5000 miles away with a suitcase, it was a struggle to get it up the long and steep flight of stairs. I had to do that one step at a time at midnight after 28 hours travellling. I am 71 and not infirm, but the steps with a suitcase were almost too much of a challenge.

Immaculate

All good